Benefit Specialist - Human Resources

John Muir Health; Walnut Creek (CA); On-site; USD 63,000 - 85,000; Full time

Job summary

John Muir Health is seeking a Benefit Specialist to administer healthcare benefit programs and act as the main point of contact for employees onsite in Walnut Creek, CA. You will educate and counsel staff on plan options and coordinate with plan administrators, carriers, the payroll team, and internal stakeholders.

The role requires at least 1 year HR experience, a Bachelor's in HR or related field, strong communication, time management, attention to detail, and proficiency in Microsoft Office

Qualifications

• 1 year of experience in Human Resources is required.
• Bachelor’s Degree in Human Resources or related field (or equivalent work experience) is required.
• Excellent interpersonal and communication skills with a professional phone manner.
• Strong time management and organizational skills.
• Quality-focused with attention to detail and high standards for integrity.
• Solid knowledge of healthcare laws, regulations, and interpretations.
• Proficient in Microsoft Office Suite and Excel, PowerPoint, Word, Outlook.
• Ability to work effectively with HRIS and systems like Workday.

Responsibilities

• Administer healthcare benefit programs and act as the main employee contact.
• Educate, inform, and counsel employees on plan options.
• Coordinate day-to-day with plan administrators, carriers, payroll, and stakeholders.

Skills

HR experience

Interpersonal skills

Communication skills

Time management

Attention to detail

MS Office

HRIS systems

Education

Bachelor’s Degree in Human Resources or related field

Tools

Workday

Microsoft Office Suite

HRIS

Job description

John Muir Health is seeking a Benefit Specialist to administer healthcare benefit programs and act as the main point of contact for employees. The role includes educating, informing, and counseling employees on plan options, while coordinating day-to-day with plan administrators, insurance carriers, payroll, and internal stakeholders.

Key Responsibilities

• Administer John Muir Health’s healthcare benefit programs effectively.
• Serve as the primary contact for employees and provide education, information, and counseling to a diverse employee population regarding healthcare benefits.
• Coordinate daily interactions with plan administrators, insurance carriers, the payroll team, and employees to support benefit administration.

Required Qualifications

• 1 year of experience working in Human Resources (required).
• Bachelor’s Degree in Human Resources or a related field (required) or equivalent work experience (required).
• Excellent interpersonal and communication skills, both written and verbal, with an excellent phone manner.
• Strong time management and organizational skills.
• A quality-focused work approach with strong attention to detail, ensuring tasks are completed to high standards for quality and integrity.
• Thorough understanding of applicable laws, regulations, and agency interpretations or opinions related to healthcare plans.
• Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Ability to work effectively with Human Resources Information Systems.

Technology & Tools

• Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Workday
• Human Resources Information Systems

Work Location and Schedule

• Location: Walnut Creek, CA (onsite)
• Weekly hours: 40
• Work shift: 08.0 - 08:30 - 17:00 (No Waive, United States of America)

Note: Positions at JMH that are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word “exempt”.

Compensation

• Pay range: $46.23 - $62.43 per hour
• Offer amounts are based on demonstrated/relevant experience and/or licensure.
• Pay will be adjusted to the local market if hired outside of the Bay Area.

Education

Bachelor’s Degree in Human Resources or a related field.