Benefit Programs Specialist II

Virginia-Department-of-Social-Service; Fredericksburg (VA); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Telework up to 3 days a week

Competitive benefits package

Job summary

City of Fredericksburg Department of Social Services seeks a Benefit Programs Specialist to manage an ongoing caseload for SNAP and medical assistance programs (F&C, ABD, LTC). You will determine eligibility, interview applicants, complete forms, and monitor benefits, delivering counseling and case management.

Offers telework options up to three days per week after training, a competitive benefits package, and a supportive team environment committed to public service.

Qualifications

• High School diploma or equivalent.
• Two years of experience working with the general public in a local department of social services, or equivalent education and experience.
• Must pass a criminal background check including Virginia Child Abuse and Neglect Central Registry.
• A valid state driver’s license that meets the standards for the City of Fredericksburg.

Responsibilities

• Manage an ongoing caseload of SNAP and medical assistance programs including F&C, ABD, and LTC.
• Determine program eligibility and explain benefits to applicants; assist with forms and enrollment.
• Interview applicants and monitor ongoing eligibility; provide counseling and case management.
• Telework options up to three days a week after training.

Skills

Customer service

Communication skills

Eligibility screening

Education

High School diploma or equivalent

Job description

Job Title: Benefit Programs Specialist

Department: Social Services

Pay Grade: 210

Salary Range: $50,183 - $63,984

FLSA Status: Non-Exempt

The City of Fredericksburg Department of Social Services (FDSS) is recruiting for a Benefit Programs Specialistwho performs eligibility and case management functions for a benefit program caseload. Are you ready for a challenging but rewarding job where you can Work with a Purpose in a positive work environment?If so, then read on!

Summary of Duties

This position will primarily be managing an Ongoing caseload of SNAP and various medical assistance programs to include Families and Children (F&C), Aged Blind and Disabled (ABD), and Long Term Care (LTC). The Benefit Programs Specialistdetermines program eligibility for certain public assistance programs, performs technical, administrative, counseling and case management duties for an assigned caseload of clients served by the City Social Services Department. Duties include interviewing applicants and explaining benefit programs; assisting applicants in completing necessary forms; determining and advising applicants of eligibility for assistance; and monitoring client ongoing program eligibility. Telework options (up to three days a week) are an option for this position once the candidate is fully trained as determined by their supervisor.

Minimum Qualifications

• High School diploma or equivalent;
• Two (2) years of experience working with the general public in a local department of social services,

or equivalent education, and/or experience.

• Must be able to pass a criminal background check to include a clean search of the Virginia Child Abuse and Neglect Central Registry (no current findings or cases associated to you).
• A valid state driver’s license that meets the standards for the City of Fredericksburg.

Preferred Qualifications

• Prior experience working for a Social Services department.
• Prior experience determining Medicaid eligibility in F&C, ABD, and/or LTC.
• Proficiency in Microsoft office software;
• Knowledge of DSS case management systems;
• Prior experience working as Benefits Intake worker.

The City of Fredericksburg is a great place to work. Come join our knowledgeable and energetic team, which is committed to the City’s Core Values of Agile Innovation, Abundant Compassion, Outstanding Customer Service, Energized Work Environment, Essential Engagement, and Unwavering Stewardship. In addition to offering a great work environment and competitive salary, the City of Fredericksburg provides a generous benefits package. The City is a member of the Virginia Retirement System and offers competitive health, dental and vision insurance as well as generous vacation/sick leave benefits and 13 paid holidays a year.

The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.