Benefit Program Technician - OOC Family Eligibility

State of Missouri; Raytown (MO); On-site; USD 36,000 - 44,000; Full time

Job summary

State of Missouri's Department of Elementary and Secondary Education is seeking a Benefit Program Technician to support the Child Care Subsidy Program in Raytown, MO. You will review applications, determine initial and continuing eligibility, and enter information into the state data system to process payments.

The role requires completing high school and at least one year of related work experience. You will respond to inquiries, maintain records, and collaborate with staff to ensure timely

Qualifications

• High school diploma or equivalent required.
• At least 1 year of relevant work experience.

Responsibilities

• Review applications and determine initial/continuing eligibility for families needing child care assistance.
• Enter information in the state’s web-based child care data system used to process applications.
• Authorize child care assistance based on the family’s need for care and selection of child care provider(s).
• Ensure families meet eligibility criteria per state and federal requirements for income-based and/or protective services.
• Respond in a timely manner to phone calls and emails from parents regarding their child care assistance.
• Ensure family applications are processed in a timely manner.
• Maintain up-to-date and complete records of family eligibility and prepare reports or summaries as needed.
• Ability to perform a variety of tasks with accuracy.
• Collaborate with staff in the Office of Childhood on requirements related to child care subsidy, including authorizations, payments, and investigations.
• Assist with responding to email messages in shared Office of Childhood accounts.
• Assist with answering phone calls for the Subsidy section and other sections in the Office of Childhood, as needed.
• Assist with administrative duties, as needed.
• Maintain familiarity with child care subsidy policies and procedures.
• Maintain familiarity with all Department policies and procedures.
• Demonstrate regular, reliable, and engaged attendance.
• Perform other duties as assigned.

Education

High School Diploma or GED

Job description

Benefit Program Technician – Department of Elementary & Secondary Education

Job Posting Number: 3390503066

Salary: $40,200

Please note: The salary range listed in this job description is a base salary. Applicants eligible for years-of-service adjustments or shift differentials may exceed salary range listed above.

Job Location: This position will be located at 8800 E. 63rd, Suite 600, Raytown, MO 64133.

Why You’ll Love This Position

The Child Care Subsidy Program increases children's access to early learning by assisting eligible parents/guardians with payments for child care in Missouri. The purpose of this program is to not only ensure children have access to early childhood programs, but also to help families with the cost of child care so they are able to focus on finding and holding steady jobs and/or are able to attend school and training programs.

• Review applications and determine initial/continuing eligibility for families needing child care assistance.
• Enter information in the state’s web-based child care data system used to process applications.
• Authorize child care assistance based on the family’s need for care and selection of child care provider(s).
• Ensure families meet eligibility criteria per state and federal requirements for income-based and/or protective services.
• Respond in a timely manner to phone calls and emails from parents regarding their child care assistance.
• Ensure family applications are processed in a timely manner.
• Maintain up-to-date and complete records of family eligibility and prepare reports or summaries as needed.
• Ability to perform a variety of tasks with accuracy.
• Collaborate with staff in the Office of Childhood on requirements related to child care subsidy, including authorizations, payments, and investigations.
• Assist with responding to email messages in shared Office of Childhood accounts.
• Assist with answering phone calls for the Subsidy section and other sections in the Office of Childhood, as needed.
• Assist with administrative duties, as needed.
• Maintain familiarity with child care subsidy policies and procedures.
• Maintain familiarity with all Department policies and procedures.
• Demonstrate regular, reliable, and engaged attendance.
• Perform other duties as assigned.

Minimum Qualifications:

• Graduation from high school or High School Equivalency.
• One year of relevant work experience.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact: [e-mail].

Equal Opportunity and Affliative Action Employer:

Missouri Department of Elementary and Secondary Education is an Equal Opportunity Employer. If you have special needs addressed by the Americans with Disabilities Act (ADA), please contact Human Resources at [phone], through Missouri Relay System at [phone], or via email at [e-mail].

Notice of Non-Discrimination:

The Department of Elementary and Secondary Education does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, veteran status, mental or physical disability, or any other basis prohibited by statute in its programs and activities. Inquiries related to department programs and to the location of services, activities, and facilities that are accessible by persons with disabilities may be directed to the Jefferson State Office Building, Director of Civil Rights Compliance and MOA Coordinator (Title VI/Title VII/Title IX/504/ADA/ADAAA/Age Act/GINA/USDA Title VI), 2nd Floor, 205 Jefferson Street, P.O. Box 480, Jefferson City, MO 65102-0480; telephone number 573-522-1775 or TTY 800-735-2966; fax number 573-522-4883; email [e-mail].

To Our Applicants with Disabilities:

For assistance with any phase of the Department process, please notify the Director of Human Resources at [phone]. Reasonable attempts will be made to accommodate special needs. TTY/TDD Relay Missouri service [phone].

Notice to Applicants:

The Missouri Department of Elementary and Secondary Education is unable to sponsor applicants in their application for work visas through INS. If you have questions, please contact Human Resources.