Benefit Program Technician

State of Missouri; Hillsboro (MO); On-site; USD 36,000 - 44,000; Full time

Job summary

The Missouri Department of Elementary and Secondary Education is seeking a Benefit Program Technician to support the Child Care Subsidy Program in Hillsboro, MO. The role reviews applications, determines eligibility, enters data into the state system, and authorizes assistance based on family needs and provider selection.

You will respond to parents by phone or email, ensure timely processing, maintain complete eligibility records, and generate reports as required.

Qualifications

• Graduation from high school or High School Equivalency.
• One year of relevant work experience.

Responsibilities

• Review applications and determine initial/continuing eligibility for families needing child care assistance.
• Enter information in the state’s web-based child care data system used to process applications.
• Authorize child care assistance based on the family’s need for care and selection of child care provider(s).
• Ensure families meet eligibility criteria per state and federal requirements for income-based and/or protective services.
• Respond in a timely manner to phone calls and emails from parents regarding their child care assistance.
• Ensure family applications are processed in a timely manner.
• Maintain up-to-date and complete records of family eligibility and prepare reports or summaries as needed.
• Demonstrate regular, reliable, and engaged attendance.

Education

High School Diploma or GED

Job description

Benefit Program Technician – Department of Elementary & Secondary Education

Job Posting Number: 3390310086

Salary: $40,200

Please note: The salary range listed in this job description is a base salary. Applicants eligible for years-of-service adjustments or shift differentials may exceed salary range listed above.

Job Location: This position will be located at 10325 Business 21, Hillsboro, MO 63050

Why you’ll love this position:

The Child Care Subsidy Program increases children’s access to early learning by assisting eligible parents/guardians with payments for child care in Missouri. The purpose of this program is to not only ensure children have access to early childhood programs, but also to help families with the cost of child care so they are able to focus on finding and holding steady jobs and/or are able to attend school and training programs.

What You’ll Do

• Review applications and determine initial/continuing eligibility for families needing child care assistance.
• Enter information in the state’s web-based child care data system used to process applications.
• Authorize child care assistance based on the family’s need for care and selection of child care provider(s).
• Ensure families meet eligibility criteria per state and federal requirements for income-based and/or protective services.
• Respond in a timely manner to phone calls and emails from parents regarding their child care assistance.
• Ensure family applications are processed in a timely manner.
• Maintain up-to-date and complete records of family eligibility and prepare reports or summaries as needed.
• Demonstrate regular, reliable, and engaged attendance.

Minimum Qualifications

Full job description available upon request.

• Graduation from high school or High School Equivalency.
• One year of relevant work experience.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact: [e-mail].

Equal Opportunity and Aff… Employer:

Missouri Department of Elementary and Secondary Education is an Equal Opportunity Employer. If you have special needs addressed by the Americans with Disabilities Act (ADA), please contact Human Resources at [phone], through Missouri Relay System at [phone], or via email at [e-mail].

Notice of Non-Discrimination:

The Department of Elementary and Secondary Education does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, veteran status, mental or physical disability, or any other basis prohibited by statute in its programs and activities. Inquiries related to department programs and to the location of services, activities, and facilities that are accessible by persons with disabilities may be directed to the Jefferson State Office Building, Director of Civil Rights Compliance and MOA Coordinator (Title VI/Title VII/Title IX/504/ADA/ADAAA/Age Act/GINA/USDA Title VI), 2nd Floor, 205 Jefferson Street, P.O. Box 480, Jefferson City, MO 65102-0480; telephone number 573-522-1775 or TTY 800-735-2966; fax number 573-522-4883; email [e-mail].

To Our Applicants with Disabilities:

For assistance with any phase of the Department process, please notify the Director of Human Resources at [phone]. Reasonable attempts will be made to accommodate special needs. TTY/TDD Relay Missouri service [phone].

Notice to Applicants:

The Missouri Department of Elementary and Secondary Education is unable to sponsor applicants in their application for work visas through INS. If you have questions, please contact Human Resources.