Benefit Program Technician

State of Missouri; Plattsburg (MO); On-site; USD 35,000 - 51,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holiday time

Health insurance coverage

Job summary

The State of Missouri, Family Support Division, is seeking a Benefit Program Technician for the Clinton County/Plattsburg Resource Center at 108 Bush St, Plattsburg, MO. You will help residents access food, medical, financial and nutritional assistance to live safe and productive lives.

Daily duties include determining initial and continuing eligibility, interviewing clients, and preparing summaries. Qualifications require a high school diploma or equivalent with four years of customer service

Qualifications

• High School diploma or equivalent with 4 years customer service OR Bachelor's degree.
• Ability to interview clients in person and by telephone and prepare summaries.

Responsibilities

• Determine initial and continuing eligibility for assistance.
• Interview clients in person and by phone.
• Prepare summaries and related documentation.

Skills

Customer service

Interviewing

Documentation

Education

High School diploma or equivalent + 4 years customer service OR Bachelor's Degree

Job description

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Clinton County/Plattsburg Resource Center based at 108 Bush St, Plattsburg, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area

Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer.

• defined pension plan
• generous amounts of leave and holiday time
• eligibility for health insurance coverage

Your total compensation is more than the dollars you receive in your paycheck.

To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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