Benefit Program Technician

State-of-Missour; Columbia Township (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holidays

Health insurance coverage

Total Compensation Calculator

Job summary

The State of Missouri is seeking a Benefit Program Technician to support the Boone County/Columbia Resource Center in Columbia, MO. You will determine eligibility for food, medical, financial and nutritional assistance, interviewing clients in person and by phone, and preparing summaries to help families live healthier, more productive lives.

Requirements include a High School diploma or equivalent or a Bachelor's degree with at least four years of customer service experience.

Qualifications

• High School diploma or equivalent or Bachelor's degree required.
• At least four years of customer service experience.

Responsibilities

• Determine initial and continuing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and related tasks.

Skills

Customer service

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Boone County/Columbia Resource Center based at 601 Business Loop 70 W STE 272, Columbia, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area: Accepting applications from all qualified applicants.

TheStateofMissouriisanequalopportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

[e-mail]