Benefit Program Supervisor (County Office Director) 0559

State of Mississippi; Florence (MS); On-site; USD 64,000 - 72,000; Full time

Job summary

The State of Mississippi through the Department of Human Services is seeking a Benefit Program Supervisor (County Office Director) in Rankin County. This on-site role oversees TANF/SNAP eligibility, manages county staff, and maintains external relationships to ensure timely reporting and billing.

Ideal candidates have a Bachelor’s degree, 4–6 years of experience, and 1–2 years of supervisory experience, with preferred additional experience in SNAP/TANF eligibility and supervision.

Qualifications

• Excellent written and verbal communication skills; strong customer service ability.
• Ability to balance a large workload while supervising others.
• Bachelor’s Degree with relevant experience as a minimum requirement.

Responsibilities

• Oversee TANF and SNAP eligibility processes at the county level.
• Maintain positive relationships with local government, businesses, etc.
• Supervise county office staff and resolve client complaints as needed.
• Ensure reports are completed and bills submitted timely.

Skills

Communication

Customer service

Workload management

People management

Education

Bachelor's degree

Job description

Benefit Program Supervisor (County Office Director) 0559 in 61 - RANKIN COUNTY, MS

State of Mississippi

$68,000.00 Annually

Location

61 - RANKIN COUNTY, MS

Full-Time

Job Number

9781-0651-20260918rank

0651 - DHS-ECONOMIC ASSISTANCE/TANF

Opening Date

09/21/2026

9/28/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$68,000.00

$68,000.00

About the Agency

The Mississippi Department of Human Services is dedicated to serving others while providing a wide range of public assistance programs, social services, and support for children, low-income individuals and families. The agency seeks to empower families so they can become self-sufficient and responsible for their future success. This position is with the Division of Economic Assistance and will be located in RANKIN. If you have any questions, you may contact us at [e-mail].

This position will serve as the Economic Assistance County Director for the Rankin County MDHS office. This role is responsible for the county-level TANF and SNAP eligibility processes, maintaining positive relationships with local government, businesses, etc., oversight of county office employees, and resolving client complaints, as needed. The County Office Director is also responsible for ensuring reports are completed, and bills are submitted timely.

What you'll need to be Successful

Excellent written and verbal communication skills, good customer service skills, and an ability to balance a large workload while managing others is also required.

Preferred Qualifications

Typically requires a Bachelor’s Degree, 4-6 years of experience, and 1-2 years of supervisory experience. Hiring agency preferred qualifications:A minimum of 4 years' experience in determining SNAP and/or TANF eligibility and a minimum of 6 years of supervisory experience is required.

Address

210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201