Benefit Program Associate I(Eligibility Clerk) 0693

State of Mississippi; Mississippi; On-site; USD 22,000 - 26,000; Full time

Job summary

State of Mississippi's Mississippi Department of Human Services is seeking a Benefit Program Associate I (Eligibility Clerk) for 41 - LEE COUNTY, MS. This full-time position is located in LEE County and handles eligibility determinations to deliver direct services under various assistance programs.

The role requires following set rules, gathering required information, maintaining confidentiality, and referring applicants to related agencies when appropriate.

Qualifications

• Basic understanding of general office procedures.
• Strong written and oral communication skills.
• Maintain confidentiality in handling client information.

Responsibilities

• Routinely gather information to determine eligibility for programs (e.g., food stamps, cash, medical assistance).
• Deliver direct services and issue benefits when eligible.
• Refer applicants to other agencies or programs as appropriate.

Skills

Customer service

Organizational skills

Written communication

Confidentiality

Education

High School Diploma or GED

Job description

Benefit Program Associate I(Eligibility Clerk) 0693 in 41 - LEE COUNTY, MS

State of Mississippi

$24,000.00 Annually

Location

41 - LEE COUNTY, MS

Full-Time

Job Number

9774-0651-20260916lee

0651 - DHS-ECONOMIC ASSISTANCE/TANF

Opening Date

09/18/2026

9/25/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$24,000.00

$24,000.00

About the Agency

The Mississippi Department of Human Services is dedicated to serving others while providing a wide range of public assistance programs, social services, and support for children, low-income individuals and families. The agency seeks to empower families so they can become self-sufficient and responsible for their future success. This position is with the Division of Economic Assistance and will be located in LEE. If you have any questions, you may contact us at [e-mail].

*This is a non-state service, time-limited position.* First-level vocational position responsible for following set rules and procedures to routinely gather to make eligibility determinations and deliver direct services applicable to one of multiple eligibility areas and programs (e.g. food stamps, cash, medical assistance, workforce services, veteran’s loan eligibility etc.). At this level, employees apply guidelines to calculate benefits and, if determined eligible, issue one-time or ongoing assistance. Employees may also refer applicants to other agencies or other public programs or community resources. At this level, employees perform work under general supervision. May be required to perform case management work.

What you'll need to be Successful

A basic understanding of general office procedures and have strong organizational skills. Great written and oral communication skills and knowledge of professional phone etiquette. Must demonstrate great customer service abilities. Maintain confidentiality.

Preferred Qualifications

Typically requires a High School Diploma or high school equivalency and 0-2 years of experience.

See MSPB Careers for information regarding this classifications

Employer State of Mississippi

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201