Benefit Program Associate/Technician

State of Missouri; Cape Girardeau (MO); On-site; USD 36,000 - 39,000; Full time

Job summary

The State of Missouri is looking for Benefit Program Associates and Technicians. These roles involve aiding Missouri residents in applying for public assistance, ensuring they receive the necessary support and services. Ideal candidates are expected to be compassionate and skilled in customer service while maintaining an understanding of eligibility requirements.

Benefits

Pension plan

Generous leave

Health insurance

Qualifications

• 1-3 years of relevant experience for Associate.
• 4 years of Customer Service experience or Bachelor's for Technician.

Responsibilities

• Assess needs of Missouri residents seeking assistance.
• Determine eligibility for food, medical, and financial assistance.

Skills

Customer Service

Compassionate

Interpersonal Skills

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

Join to apply for the Benefit Program Associate/Technician role at State of Missouri.

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The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Cape Girardeau Resource Center at 3102 Blattner, Cape Girardeau, MO.

Benefit Program Associate ($36,515.52 annually, $1,521.48 semi-monthly): You will serve Missouri residents by assessing their needs when they seek assistance and guide them through applying for public assistance programs.

Benefit Program Technician ($38,887.92 annually, $1,620.33 semi-monthly): You will help Missouri citizens receive food, medical, financial, and nutritional assistance by determining eligibility, interviewing clients, and preparing summaries.

Qualifications:

• Benefit Program Associate: High School diploma or equivalent, with 1-3 years of relevant experience.
• Benefit Program Technician: At least 4 years of Customer Service experience or a Bachelor’s Degree.

Note: Lack of post-secondary education will not be the sole reason to deny consideration.

Ideal candidates are personable, compassionate, and non-judgmental.

Additional Information:

• Salary will be determined based on experience and qualifications.
• Recruitment area: All qualified applicants accepted.
• The State of Missouri offers excellent benefits, including a pension plan, generous leave, holidays, and health insurance. Use the Total Compensation Calculator to see the full value of employment benefits.

For more information, contact: [e-mail]