Benefit Program Associate I (7202) (Eligibility Clerk)

State of Mississippi; Mississippi; On-site; USD 22,000 - 26,000; Full time

Job summary

State of Mississippi is seeking a Benefit Program Associate I (7202) in Hancock County, MS. The role involves making eligibility determinations and delivering direct services under the Economic Assistance/TANF program.

The position is full-time with an annual salary of $24,000. First-level vocational duties include applying guidelines to determine eligibility, possibly performing case management, and referring applicants to additional resources. Contact [e-mail] for questions.

Qualifications

• First-level vocational position following rules to determine eligibility and deliver services.
• Apply guidelines to calculate benefits and determine eligibility for one-time or ongoing assistance.
• May perform case management work.

Responsibilities

• Routinely gather information to make eligibility determinations and deliver direct services in one or more programs (e.g., SNAP, cash, medical, workforce, veteran’s).
• Refer applicants to other agencies or programs as needed.

Skills

Customer service

Communication

Computer skills

Empathy

Compassion

Phone system

Teamwork

Reliability

Education

High School Diploma or GED

Job description

Benefit Program Associate I (7202) (Eligibility Clerk) in 23 - HANCOCK COUNTY, MS

State of Mississippi

$24,000.00 Annually

Location

23 - HANCOCK COUNTY, MS

Full-Time

Job Number

9774-0651-20261028H

0651 - DHS-ECONOMIC ASSISTANCE/TANF

Opening Date

10/29/2026

11/3/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$24,000.00

$24,000.00

About the Agency

The Mississippi Department of Human Services is dedicated to serving others while providing a wide range of public assistance programs, social services, and support for children, low-income individuals and families. The agency seeks to empower families so they can become self-sufficient and responsible for their future success. This position is with the Division of Economic Assistance and will be located in HANCOCK. If you have any questions, you may contact us at [e-mail].

First-level vocational position responsible for following set rules and procedures to routinely gather to make eligibility determinations and deliver direct services applicable to one of multiple eligibility areas and programs (e.g. food stamps, cash, medical assistance, workforce services, veteran’s loan eligibility etc.). At this level, employees apply guidelines to calculate benefits and, if determined eligible, issue one-time or ongoing assistance. Employees may also refer applicants to other agencies or other public programs or community resources. At this level, employees perform work under general supervision. May be required to perform case management work.

What you'll need to be Successful

Great customer service, communication skills, computer knowledge, empathy, compassion, answering multiple line phone system, positive attitude, teamwork, & reliable.

Preferred Qualifications

Typically requires a High School Diploma or high school equivalency and 0-2 years of experience.

See MSPB Careers for information regarding this classifications

Employer State of Mississippi

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201