Benefit Administrator

Capstone Search Group; Atlanta (GA); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Hybrid schedule

Full benefits package

Job summary

Capstone Search Group is seeking an experienced benefits administrator to join a dynamic team servicing mid-sized clients. The role emphasizes eligibility, enrollment, and EDI feeds with a strong HRIS background to act as a subject matter expert.

You will support complex platforms, interact with carriers and vendors, and work with client HR contacts to optimize processes. Hybrid work and comprehensive benefits are included.

Qualifications

• 7-10 years of experience in benefits administration.
• In-depth understanding and experience with HRIS and benefit administration platforms such as Employee Navigator, ADP, and Paylocity.
• Industry certifications CEBS, GBS, HIA, or PHR preferred.

Responsibilities

• Facilitate enrollments, terminations, qualifying events, status changes, and dependent verification.
• Provide guidance on eligibility, ID cards, benefit questions, and carrier escalations.
• Partner with carriers and vendors to resolve claims issues and client matters.
• Work with HR contacts at clients for best practices and efficiencies.
• Build and configure systems for new clients and conduct testing for accuracy.
• Submit changes to carriers and assist with post-renewal activities including billing audits and feed/file reviews.
• Manage workflows to communicate timelines, deliverables, and expectations to stakeholders.

Skills

Benefits administration

HRIS proficiency

Client service

Education

CEBS

GBS

HIA

PHR

Tools

Employee Navigator

ADP

Paylocity

Job description

About the Role

This is an amazing opportunity to join a dynamic team that provides world-class client service to an assigned book of business. Focus will be on benefit administration for mid-sized companies in a variety of job duties that support everything from eligibility to enrollment to implementation and EDI feeds. Strong HRIS technology background is going to be key to success in the role. The ideal candidate will have experience working with complex platforms to deliver results as a true subject matter expert. You will be relied upon to perform at a high level and with a lot of autonomy.

Duties & Responsibilities

• Help facilitate enrollments, terminations, qualifying events, status changes, and dependent verification
• Provide guidance on eligibility, ID cards, benefit questions, and carrier escalations
• Partner with carriers and vendors to resolve claims issues and address daily client matters
• Work with HR contacts at clients for best practices and operational efficiencies
• Help build and configure systems for new clients and conduct testing to confirm accuracy
• Submit changes and updates to carriers and assist with post-renewal activities including billing audits and feed/file reviews
• Manage workflows to communicate timelines, deliverables, and expectations to both internal and external stakeholders

Skills & Experience

• 7-10 years of experience working within benefits administration, preferably from a competitor in the space
• In-depth understanding and experience with HRIS and benefit administration platforms such as Employee Navigator, ADP, and Paylocity
• Additional industry certifications (CEBS, GBS, HIA, PHR) preferred

Compensation, Benefits, & Perks

$85-100,000 + full benefits package + hybrid schedule

Tagged as: benefits administration, billing audits, configuration, customer service, hris, open enrollment