Bench/Repair Technician

Bioventus LLC in; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Bioventus LLC seeks a Bench/Repair Technician to provide electro-mechanical service on equipment. This role requires strong troubleshooting skills, the ability to work collaboratively, and a commitment to quality service. Ideal candidates will have relevant technical education and experience in customer service and medical equipment repair.

Qualifications

• At least 2 years customer service experience in electro-mechanical service.
• Strong troubleshooting and repair background.
• Experience with MS Office required.

Responsibilities

• Perform electro-mechanical service on equipment and document work.
• Evaluate and troubleshoot equipment to factory specifications.
• Communicate effectively with team and management.

Skills

Troubleshooting

Communication

Attention to detail

Education

High school diploma or equivalent

Associate Degree or vocational diploma in electronics repair

Job description

Bench/Repair Technician (Finance)

Are you ready to work for a more active world?

At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

Primary focus of this role is to perform electro-mechanical service on Misonix/Bioventus equipment and handpieces and to document work performed. Must have ability receiving training, follow written procedures and verbal instructions and work at a pace that keeps up with department workload.

What you'll be doing

• Evaluates, troubleshooting, and tests demo and customer returned equipment and accessories to factory specifications.
• Record accurate service information / data for each service RMA job completed on handwritten forms and electronically in our service software database.
• Receive training on new procedures and demonstrate good competency by successfully performing the required steps.
• Communicate with fellow Bench/Repair Technicians, management, Engineering and Quality to request help, get advice or report anything unusual.
• Keep up to date with email, required training, follow procedures and company policies and attend required meetings. Strive to learn each day.
• Holds oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role.
• Other duties as assigned

What you'll bring to the table

• Education: High school diploma, Associate Degree or vocational diploma / certificate in electronics repair or comparable technical experience. Military training in an electro-mechanical service discipline is also acceptable.
• Experience: At least two years customer service-related experience along with strong electro-mechanical troubleshooting and repair background with soldering skills a plus. Medical equipment service experience is preferred.
• Computer skills and experience with MS Office (MS Outlook, Word and Excel)
• Strong English language skills required.
• Ability to occasionally lift heavy equipment/boxes, up to 50 pounds.
• Desired attributes: Team player, quality-minded, professional, self-driven, responsible, dependable, good written & oral communication skills, organized, attention to detail, trainable, multi-tasking, trustworthy, respectful.

Are you the top talent we are looking for?

Apply now! Hit the "Apply" button to send us your resume and cover letter.

Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.