Bench/Repair Technician

Bioventus; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Join Bioventus as a Bench/Repair Technician, where you will perform electro-mechanical service on specialized equipment. This full-time position entails evaluating and troubleshooting returned equipment, documenting service actions, and collaborating within a diverse team. Ideal candidates should possess strong technical skills, a solid educational background, and a commitment to quality service.

Qualifications

• Must possess a high school diploma or equivalent, with relevant technical experience.
• Minimum two years in customer service with strong troubleshooting background.
• Military training in electro-mechanical service is acceptable.

Responsibilities

• Evaluate, troubleshoot, and test equipment to factory specifications.
• Record service information accurately in the database.
• Receive training on new procedures and demonstrate competency.

Skills

Electro-mechanical troubleshooting

Customer service

Soldering skills

Strong English language skills

Education

High school diploma or equivalent

Associate Degree or vocational diploma in electronics repair

Tools

MS Office

Job description

Join to apply for the Bench/Repair Technician role at Bioventus

3 days ago Be among the first 25 applicants

Join to apply for the Bench/Repair Technician role at Bioventus

Are you ready to work for a more active world?

At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

Primary focus of this role is to perform electro-mechanical service on Misonix/Bioventus equipment and handpieces and to document work performed. Must have ability to receive training, follow written procedures and verbal instructions, and work at a pace that keeps up with department workload.

What you'll be doing

• Evaluate, troubleshoot, and test demo and customer returned equipment and accessories to factory specifications.
• Record accurate service information/data for each service RMA job completed on handwritten forms and electronically in our service software database.
• Receive training on new procedures and demonstrate good competency by successfully performing the required steps.
• Communicate with fellow Bench/Repair Technicians, management, Engineering, and Quality to request help, get advice or report anything unusual.
• Keep up to date with email, required training, follow procedures and company policies, and attend required meetings. Strive to learn each day.
• Hold oneself and others accountable to conduct business in a manner compliant with Bioventus’ Code of Compliance and Ethics, policies, procedures, and internal controls applicable to their role.
• Other duties as assigned

What you'll bring to the table

• Education: High school diploma, Associate Degree or vocational diploma/certificate in electronics repair or comparable technical experience. Military training in an electro-mechanical service discipline is also acceptable.
• Experience: At least two years customer service-related experience along with strong electro-mechanical troubleshooting and repair background with soldering skills a plus. Medical equipment service experience is preferred.
• Computer skills and experience with MS Office (MS Outlook, Word, and Excel)
• Strong English language skills required.
• Ability to occasionally lift heavy equipment/boxes, up to 50 pounds.
• Desired attributes: Team player, quality-minded, professional, self-driven, responsible, dependable, good written & oral communication skills, organized, attention to detail, trainable, multi-tasking, trustworthy, respectful.

Are you the top talent we are looking for?

Apply now! Hit the “Apply” button to send us your resume and cover letter.

Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion, or sexual orientation.

All individuals, regardless of personal characteristics, are encouraged to apply.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Biotechnology Research, Medical Equipment Manufacturing, and Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Bioventus by 2x

Get notified about new Repair Technician jobs in Memphis, TN.

Note: The additional job listings and content at the end are irrelevant to this specific role and should be omitted for clarity and focus on the primary job description.