Bench PAC ATL

Price Chopper Supermarkets; Putnam (CT); On-site; USD 29,000 - 36,000; Full time

Job summary

Northeast Grocery is seeking a Front End/Scanning Assistant to maintain the integrity of our scanning file and ensure fast, friendly customer service throughout the store. You will act as a liaison between the store and the Scanning Department while supporting 5S standards.

The role requires knowledge of Gateway, scales and scanning, basic computer skills, and the ability to assist customers with questions.

Qualifications

• Basic literacy and strong communication skills.
• Basic computer skills required.
• Performance reviews must be satisfactory.

Responsibilities

• Maintain 5S standards to provide fast, friendly customer service.
• Keep workstation neat, clean, and organized.
• Know store systems: Gateway, scales, and scanning.
• Assist customers by answering questions.
• Verify price tags and shelf tags for accuracy and visibility.
• Ensure weekly price changes are correct across departments.
• Report pricing/scanning discrepancies to the Scanning Department.
• Provide back-up support to Front End operations when needed.

Skills

Basic literacy

Basic computer skills

Satisfactory performance reviews

Education

High school diploma or equivalent

Tools

Dolphin

Computer Applications

Register

Phone

Case cutters

Job description

Select how often (in days) to receive an alert:

Pay starts at. Pay is based on experience.

SUMMARY

Responsible for maintaining the integrity of our scanning file, which provides the foundation for Front End accuracy/customer service. Maintains a high level of fast, friendly, and efficient customer courtesy and service throughout the store. Acts as a liaison between the store and the Scanning Department. Works as a technical helper regarding the store computer as instructed by the Help Desk.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Consistently work within company 5S efficiency standards to provide fast, friendly and efficient service to all customers.

Maintain a neat, clean and organized workstation, according to 5S standards, at all times.

Possess a thorough knowledge of store systems to include: Gateway, scales, and scanning.

Assist customers upon request by answering customer questions.

Assist customers upon request by answering customer questions.

Responsible for verifying all store signs maintaining shelf tags for price accuracy and visibility.

Verify completion and accuracy of weekly price changes for all departments.

Communicate, as needed, any changes and/or discrepancies to the store departments and the Scanning Department, ongoing.

Verify adherence to the Discontinued program for the Grocery and General Merchandise departments and remove discontinued items from the shelf as per corporate policy.

Ensure scanning accuracy through weekly section scans and responds to all pricing/scanning errors immediately.

Report all discrepancies in pricing and scanning to the Scanning Department.

Responsible to assist Department Managers in shrink and margin shortfalls identification.

Provide temporary back-up support to the Front End operation as needed.

Check voice/E-mail three times per day and follow through as directed.

Order and hang all shelf tags, daily/weekly.

MINIMUM QUALIFICATIONS

Basic Literacy

Basic Computer Skills

Satisfactory Performance Reviews

EDUCATION AND EXPERIENCE

High School diploma or equivalent.

1+ years related experience.

PHYSICAL REQUIREMENTS

Exposure to Cold Environment Occasional 1-3 Hours

Twisting Occasional 1-3 Hours

Squatting/Kneeling Occasional 1-3 Hours

Pushing/Pulling Occasional 1-3 Hours up to 25lbs

Lifting Occasional 1-3 Hours up to 25lbs

EQUIPMENT USED

Phone

Computer Applications

Dolphin

Register

Case cutters (Must be at least 18 years of age).

Phone/Fax

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.