Bench Jeweler

Helzberg Diamonds; Paramus (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

Helzberg Diamonds in Paramus, NJ seeks a Jewelers Repair Technician to provide high-quality jewelry repair services in designated stores, supporting sales and the five-star shopping experience.

The ideal candidate will have an associate degree or equivalent, advanced knowledge of jeweler’s tools and repair techniques, strong problem‑solving skills, and the ability to work flexible hours including evenings, weekends and holidays.

Qualifications

• Associate’s degree or equivalent from two-year college or technical school.
• Two to four years related experience or training, or equivalent combination.
• Advanced knowledge of jeweler’s tools, machinery and equipment.
• Ability to be a good decision maker with strong problem-solving skills.
• Detail oriented with strong communication skills.
• Flexible hours including evenings, weekends and holidays.

Responsibilities

• Move client repairs efficiently while maintaining quality and turnaround time.
• Maintain gold stock, findings and loose stones; complete paperwork and store materials.
• Control supply expenses by maintaining inventory levels without excess.
• Maximize financial return from precious metal recoveries following procedures.
• Adhere to safety procedures to reduce risk of accidents.
• Assist training store associates on repair policies and procedures to ensure consistency.

Skills

Attention to detail

Problem-solving

Strong communication skills

Flexibility with hours

Education

Associate’s degree or equivalent from two-year college or technical school

Two to four years related experience or training

Tools

Jeweler’s tools, machinery and equipment

Job description

Job Description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five‑star shopping experience.

Key Responsibilities

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn‑around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety‑related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The Ideal Candidate Will Possess

• Associate’s degree or equivalent from two‑year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler’s tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem‑solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays

Location

338‑Garden State, Paramus, NJ