Bench General Manager

Kneaders Bakery & Cafe; Utah; On-site; USD 52,000 - 66,000; Full time

Job summary

Kneaders Bakery & Cafe is seeking a Restaurant Manager to lead a dynamic team and champion our made-from-scratch menu. You will oversee daily operations, uphold food quality, and ensure guest satisfaction across our Utah locations.

This role emphasizes staff development, budget awareness, and collaboration with support partners to drive sales while maintaining high standards and a welcoming, community-focused atmosphere.

Qualifications

• 2+ years of fast-paced restaurant or retail leadership experience.
• Ability to handle the pressures of a busy environment while maintaining high standards.
• Strong collaboration with corporate partners, vendors, and customers.
• Dedication to team building, development, and career growth.
• Must be able to stand and walk throughout shift; occasional heavy lifting.

Responsibilities

• Lead, mentor, and develop a team in a fast-paced setting.
• Oversee daily restaurant operations for smooth, efficient service.
• Provide exemplary customer service and address guest concerns.
• Apply high-level budgeting and labor/food cost management.
• Ensure compliance with food handling and sanitation standards.
• Drive sales and marketing initiatives to meet goals.

Skills

Leadership

Team development

Operational excellence

Customer service

Budgeting

Sales & marketing

Job description

Bench General Manager

Full-Time

Kneaders Bakery & Cafe Commitment:

• Work-Life Balance: Enjoy a predictable schedule with all locations closed every Sunday, Thanksgiving, and Christmas.
• Health & Wellness: Benefit from comprehensive health coverage options, including pet insurance for your furry family members.
• Paid Time Off: Take advantage of our generous paid time off program, which accrues with length of service, allowing you to take time off for the things that matter most to you.
• Career Growth Opportunities: Explore diverse career paths in restaurant leadership, retail management, and specialized pastry and bread baking roles.

About the Role:

Kneaders Bakery & Cafe is currently seeking a talented Restaurant Manager who is as passionate about food quality, customer service, and community engagement as we are. As a Restaurant Manager, you will have the opportunity to lead a dynamic team that offers unique menu selections, from scratch-baked bread and pastries to incredible soups, salads, and sandwiches, all made with honest, whole ingredients.

Responsibilities:

• Leadership & Team Development: Lead, mentor, and develop a team of dedicated employees, fostering a positive and collaborative work environment.
• Operational Excellence: Oversee daily operations, ensuring that all aspects of the restaurant run smoothly and efficiently.
• Customer Service: Provide exemplary customer service experiences, addressing guest concerns and ensuring satisfaction.
• Business Strategy: Demonstrate high-level business and budget strategy techniques, from labor management to food cost analysis.
• Compliance: Ensure compliance with local, state, and federal regulations for food handling and sanitation standards.
• Sales & Marketing: Drive sales and meet operational goals, thinking creatively to enhance the customer experience and increase revenue.

Qualifications:

• Experience: 2+ years of fast-paced, fast/casual restaurant or retail leadership experience.
• Resilience: Ability to handle the pressures of a busy restaurant environment while maintaining high standards of service and quality.
• Respect: Strong ability to listen to and collaborate with corporate support partners, vendors, and customers to make improvements and remove obstacles.
• Readiness: Dedication to team building, development, and career influencing, guiding individuals to achieve their career goals.
• Requires continuous standing and walking throughout the shift, with limited opportunities for sitting. Ability to perform essential job functions with or without reasonable accommodation is required
• Must be able to lift and carry heavy equipment, ingredients, and supplies

Why Join Us?

At Kneaders Bakery & Cafe, we believe that our employees are the key to our success. We provide a supportive and inclusive environment where you can grow both personally and professionally. With our commitment to work-life balance, you'll find that pursuing your passion for restaurant management doesn't have to come at the expense of your personal time.

A Day in the Life of a Restaurant Manager:

As a Restaurant Manager at Kneaders, your day begins with ensuring that the restaurant is ready to welcome guests. You'll oversee the preparation of fresh, high-quality food, manage staff schedules, and ensure that every guest has a memorable experience. Your role is crucial in maintaining the high standards that Kneaders is known for, from the quality of our food to the warmth of our customer service.

You’ll work closely with your team, providing guidance and support to help them succeed. Whether it’s training new employees, managing inventory, or developing new strategies to improve efficiency, you’ll be at the heart of the action. Your leadership will inspire your team to deliver their best, creating a positive and productive work environment.