Bench - Bakery Manager Level V

Lowes Foods; Southern Pines (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Lowes Foods is seeking a Bench Department Manager to supervise the bakery team, ensure guest satisfaction, and drive department performance. After training, you may fill a Department Manager role within 30 miles of your home, with the option to remain in bench until a position opens.

You will manage staffing, inventory, vendor relations and ensure compliance with company standards while delivering quality baked goods and a positive guest experience.

Qualifications

• Ability to supervise bakery staff and develop teams.
• Strong customer service and selling skills for guests.
• Knowledge of bakery operations and product quality standards.
• Experience in training and developing staff members.
• Proficient communication with managers and merchandise staff.

Responsibilities

• Ensure guests receive polite, friendly service from the bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform all other duties as assigned by management.
• Performs PA announcements.

Skills

Supervisory skills

Customer service

Team leadership

Bakery operations

Training & development

Communication

Reading & comprehension

Physical stamina

Computers

Age requirement

Job description

Overview

It’s an exciting time to join Lowes Foods! In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including Medical, Dental, and Vision, 401K and Pension Plan, a discount for shopping, paid time off, weekly pay, and more!

To supervise and ensure that Lowes Foods guest service, merchandising programs, and departmental operation is maintained in the bakery department.

After training, Bench Department Managers are expected to fill a Department Manager role within 30 miles of their home. If no position is open, they will remain in their bench role until one becomes available.

Responsibilities

• Ensure guests receive polite, friendly service from the bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform all other duties as assigned by management.
• Performs PA announcements.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of bakery operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to communicate effectively with Store Manager and Merchandiser.
• Ability to work well with computers.

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