Bench Assistant Manager

Wonder; Washington (District of Columbia); Hybrid; USD 67,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance (100% employer-paid)

401(k) Retirement Plan

HSA employer match

Learning and Development opportunities

Employee Stock

Employee Discount

Job summary

Wonder invites an Assistant Manager to join our restaurant team, assisting the General Manager with daily operations, staff leadership, safety, and guest service. You will help optimize floor coverage, train teammates, and uphold standards to ensure a smooth, high-quality dining experience.

We seek candidates with 2+ years in restaurant supervision, the ability to manage 15+ staff, and strong communication. Benefits include medical, dental, vision, 401(k), and development opportunities.

Qualifications

• 2+ years restaurant supervision or management experience in a high-volume QSR or full-service restaurant.
• Ability to lead and develop teams of 15+ members.
• Demonstrates professionalism and adheres to policies and procedures.
• Strong verbal and written communication skills.

Responsibilities

• Assist General Manager in staffing, training, and motivating staff.
• Drive sales and service efficiency by resolving operational obstacles.
• Oversee inventory and food safety protocols, ensuring shelf life and dating accuracy.
• Maintain clear communication on team achievements and priorities.
• Provide best-in-class customer service and uphold standards.

Skills

Team leadership

Communication

Staff training

Operational efficiency

Food safety

Education

Food Manager Certificate

Job description

About WonderEverything’s on the menu at Wonder. Except compromise.Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.Join us as we work to make great food more accessible.About the roleAs the Assistant Manager in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day-to-day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.ResponsibilitiesManage Operations and Drive ResultsAssist General Manager in developing, engaging, inspiring, and motivating staff membersRecruit and train top talent for the restaurantAid General Manager in achieving operational goals and budget targetsMaintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changesDemonstrate effective floor management by optimizing staff deployment for maximum efficiencyDrive restaurant sales and service efficiency by resolving operational obstaclesSupervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelinesCommit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelinesManage Food Safety and Team Member SafetyMaintain consistent adherence to food safety and security standardsProvide Best in Class Customer ServiceEnsure all team members deliver excellent customer serviceThe experience you haveAt least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurantDemonstrated ability to effectively manage and develop teams of 15+ membersAbility to lead and motivate a team in a fast-paced environmentAttention to detail and a strong drive for efficiency and accuracyDemonstrates professionalism and adheres to policies and proceduresExhibits effective verbal and written communication skillsStrong team playerRequirementsMust be at least 18 years of age and legally authorized to work in the USMust be able to lift 50 poundsMust be able to stand for a full shift while workingMust have open availability, including night and weekend availabilityFood Manager Certificate as required by State, County or Local Health Departments*This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)Role DetailsSalary Range: $66500 per year - $80000 per yearLocation: Home Location to be determined upon assignment, within 40 miles from Washington, DCBench Position AcknowledgmentBy applying for a Bench position, you acknowledge and agree that this role requires flexibility to work across multiple locations within a designated region. As a Bench employee, you will provide operational support to various stores within the region until a home location is assigned to you. Upon successful completion of the Manager in Training (MIT) program, you will be assigned to either a temporary or permanent location, as determined by the Company and based on business needs. Your home location assignment will be communicated to you in alignment with operational requirements and organizational priorities.BenefitsMedical, Dental, and Vision Insurance100% employer-paid Life Insurance401(k) Retirement PlanEmployer match for Health Savings Account (HSA)Learning and Development opportunities to advance your careerEmployee StockEmployee DiscountNote: Some of our benefits vary by state and depend on the number of hours you work.Wonder uses an AEDT in its hiring process. Click here for more information.At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.