Ben & Jerry's Store Manager

Ben & Jerry's Connecticut; Montville (CT); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health benefits

PTO and wellness support

People-first culture

Real growth for leaders

Free ice cream

Job summary

Ben & Jerry's Connecticut is hiring a Shop Manager for Mohegan Sun, a high-energy, service-driven role within a world-class entertainment venue. You will lead a fast-moving team, own daily operations, and ensure exceptional guest experiences from open to close.

The role requires 2+ years in management in hospitality or high-volume retail, comfort with late-night hours, and a passion for mentoring staff. Competitive pay: $25-$30 per hour plus tips and bonus opportunities.

Qualifications

• 2+ years of management experience in hospitality or high-volume retail.
• Demonstrated ability to lead and coach a diverse team.
• Strong communication and guest-service focus.
• Comfort with late-night schedules in a casino environment.

Responsibilities

• Lead, coach, and develop a high-performing team in a fast-paced setting.
• Deliver consistent, guest-first experiences from open to close.
• Manage sales, labor, and daily operations with accountability.
• Maintain high standards during late-night hours.
• Represent the Ben & Jerry's brand within a premier entertainment venue.

Skills

People leadership

Team development

Communication skills

Late-night operations

High-volume environment

Operational planning

Job description

JOB TITLE: Shop Manager - Ben & Jerry's at Mohegan Sun

JOB TYPE: Full-time

PAY: $25-$30 per hour + tips

LOCATION: Mohegan Sun, Uncasville, CT

Job Description

Mohegan Sun doesn't slow down -- and neither do we.

This is a leadership role inside one of the most high-energy entertainment destinations in the country. You'll run a tight operation, build a team that thrives under pressure, and deliver a guest experience that holds up whether it's 2pm or 2am. If you love leading people, owning a business, and working in a place where the energy never drops -- this is your kind of job.

Hours: Open until 2am on weekdays, until 3am on Fridays and Saturdays.

What You'll Do

• Lead, coach, and develop a high-performing team in a high-volume environment
• Deliver consistent, feel-good guest experiences from open to close
• Manage sales, labor, and daily operations with care and accountability
• Hold high standards deep into late-night shifts when it matters most
• Represent the Ben & Jerry's brand inside a world-class entertainment venue

What We Offer

• $25-$30/hr plus tips and bonus opportunities
• Health benefits, PTO, and wellness support
• A people-first, purpose-driven culture
• Real growth for leaders ready to make an impact
• Free ice cream (obviously)

What You Bring

• 2+ years of management experience in a fast-paced or high-volume setting
• Strong leadership, communication, and people skills
• Comfort owning late-night operations and maintaining high standards after midnight
• Operational confidence and a team-focused mindset
• You care -- about your crew, the guest, and the product

Schedule note: This role includes regular late-night shifts in a casino entertainment environment. Weekday close is 2am; Friday and Saturday close is 3am. Experience in hospitality, entertainment, or high-volume retail management is a strong plus. Night owls and experienced leaders encouraged to apply.