Bellperson & Valet (Seasonal)

Hilton Grand Vacations; Myrtle Beach (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Benefits on day one

Daily Pay

Discounted Hilton rates

401(k) with company match

Tuition reimbursement

Paid Holidays and PTO

Career advancement opportunities

Job summary

Hilton Grand Vacations is hiring for a Bell/Valet role focused on guest satisfaction at our Myrtle Beach resort. You will greet guests, assist with luggage, manage valet operations, and coordinate with bell staff to ensure a smooth arrival and departure experience.

You should bring at least 6 months of customer service experience, a valid state driver’s license, and the ability to drive both automatic and manual vehicles.

Qualifications

• Minimum 6 months of customer service experience.
• Current and valid State Driver’s License.
• Ability to drive both automatic and manual transmission vehicles.
• Move, lift, carry, push, pull, and place objects weighing ≤75 pounds.
• Stand, sit, or walk for an extended period.
• Self-starting personality with an even disposition.

Responsibilities

• Oversee daily Bell/Valet operations to ensure guest satisfaction.
• Greet and assist every guest with hospitality, crafting a memorable arrival and departure experience.
• Answer Valet phone quickly to arrange parking valet requests and coordinate bell desk services.
• Operate vehicles safely and maintain neat logs of keys and parking activities.
• Establish and maintain positive working relationships with associates and guests.

Skills

Customer service

Teamwork

Hospitality

Communication skills

Job description

HGV now offers Day One Team Member Benefits!*

In search of an individual with a friendly personality, who enjoys being outdoors; has a sincere smile; does the idea of helping guests with their luggage while sharing all the fun amenities to enjoy at our resort.

Why do team members like working for us:

• Competitive base pay
• Benefits on day one
• Daily Pay* - get your earned pay any time before payday
• Recognition Programs and Rewards
• Discounted Hilton hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Paid Holidays, Sick days, and Generous Paid Time Off Program
• Tuition reimbursement
• Numerous learning and career advancement opportunities

What will I be doing?

• Responsible for the daily Bell/Valet operations to ensure guest satisfaction. Ensure all luggage, letter, courier, and message movements are tracked and accounted for. Monitors property in the front entrance and guest arrivals.
• Greet and assist every guest with a sense hospitality crafting an unusually memorable arrival and departure experience.
• Quickly answers Valet phone to arrange and confirm parking valet requests from guests and makes appropriate arrangements for bell desk services.
• Operates vehicles using safe driving practices to ensure the safe delivery of vehicles to and from the parking garage. Follows established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons. Empower staff and maintain a cohesive team—self-starting personality with an even disposition.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

What are we looking for?

• A team-first demeanor
• Current and valid State Driver’s License
• 6 months of Customer service experience
• Ability to drive both automatic and manual transmission vehicles
• Self-starting personality with an even disposition
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds. Stand, sit, or walk for an extended period or an entire work shift. Move at a speed that is required to respond to work situations (e.g., run, walk, jog), with or without reasonable accommodations

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Don't hesitate to get in touch with us to request accommodation.