Bellperson/ Valet Attendant- FT and PT

Pacific Terrace Hotel; San Diego (CA); On-site; USD 31,000 - 38,000; Full time

Job summary

Pacific Terrace Hotel in San Diego is seeking a Bellperson/Valet Attendant (FT/PT) to assist guests from arrival through departure. You will welcome guests, assist with luggage, and help them enjoy the property and nearby attractions.

The role requires strong customer service, the ability to lift and move luggage, and a professional appearance. Weekend and holiday availability is required, and 21+ years old. Training provided to uphold hospitality standards.

Qualifications

• HS Diploma or equivalent required.
• No prior experience required but a plus.
• Must be 21 years or older.

Responsibilities

• Escort guests to rooms and assist with luggage.
• Maintain lobby and public spaces tidy and welcoming.
• Assist guests with information about local attractions and services.
• Handle valet parking for guest vehicles.
• Contribute to team meetings and uphold service standards.

Skills

Guest service

Luggage handling

Communication

Education

HS Diploma or equivalent

Tools

Driver's license

Job description

Bellperson/ Valet Attendant- FT and PT

F Pacific Terrace Hotel, San Diego, CA, US

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.

Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels.

Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.

Pacific Terrace Hotel: The TripAdvisor top-rated and only AAA Four Diamond beachfront hotel in San Diego, Pacific Terrace is San Diego’s premier luxury boutique hotel dramatically perched above the breaking waves of the Pacific Ocean. With 73 unique guest rooms and suites, Pacific Terrace offers an intimate setting for guests to relax poolside, while gazing over the water. Guests also enjoy active pursuits in the local Pacific Beach neighborhood, and adjacent La Jolla and Mission Beach. The warm, talented team at Pacific Terrace, delivers unrivaled hospitality and makes sure that every detail is perfect.

Flexible schedule is required and must be available on weekends and holidays. Must be 21 years or older.

Job Purpose: To serve hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.

Job Responsibilities

• Escorts incoming hotel guests to rooms and assists guests with luggage.
• Attends and participates in monthly front desk meetings.
• Valet guest vehicles
• Explains features of room such as operation of radio, television, telephone, in-room movie system, etc.
• Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
• Maintains lobby in a clean and tidy manner; this includes, but is not limited to trash, seating areas, front doors, floors, etc.
• Maintains the beach and bike rentals closet
• Other duties as assigned.

Job Skills

• Carry out specific oral or written instructions, frequently following a routine.
• Do the same task over and over, frequently in the same way.
• Lift, carry and move things like luggage, beach equipment and bikes

Education: HS Diploma or equivalent

Experience: None required but a plus

Licenses/Certifications: CA Driver's License Required plus Current DMV Printout