Bellperson/Valet Attendant

Montage International; Park City (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Montage International is hiring a Bellperson / Valet Attendant for the winter season. The role centers on welcoming guests, assisting with luggage, and ensuring a smooth, luxurious arrival experience at the hotel.

Ideal candidates will have hotel or customer service experience, strong communication skills, and a willingness to participate in ongoing training. This on-site position may involve driving guests' vehicles and handling luggage during peak period operations.

Qualifications

• College Degree preferred.
• Minimum of two years’ experience in a luxury hotel preferred.
• Minimum of two years’ experience in customer service.
• Excellent telephone etiquette.
• Exceptional guest recovery skills.
• Enjoy interacting with people in a fast paced environment.
• Excellent organizational and time management skills.
• Must possess a positive attitude.
• Must be willing to participate in a learning environment.
• Must integrate company values throughout all interactions.
• Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.

Responsibilities

• Welcoming guests to the hotel.
• Directing guests and vehicles on the front drive.
• Parking and retrieving guest and hotel vehicles.
• Being knowledgeable about hotel rooms, services and features and relaying information to guests.
• Assisting with luggage and doing hotel room orientations.
• Delivering amenities and other items to guest rooms.
• Following hotel guidelines and talking points.
• This position may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals.

Skills

Customer service

Guest interaction

Telephone etiquette

Time management

Positive attitude

Education

College degree preferred

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Bellperson / Valet Attendant (Winter Seasonal)

SUMMARY

The Bellperson / Valet Attendantis responsible for greeting the guest with a warm and sincere welcome.

ESSENTIAL FUNCTIONS

Job duties include, although are not limited to:

• Welcoming guests to the hotel
• Directing guests and vehicles on the front drive
• Parking and retrieving guest and hotel vehicles
• Being knowledgeable about hotel rooms, services and features and relaying information to guests
• Assisting with luggage and doing hotel room orientations
• Delivering amenities and other items to guest rooms
• Following hotel guidelines and talking points.
• This position may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals.

QUALIFICATIONS

• College Degree preferred.
• Minimum of two years’ experience in a luxury hotel preferred.
• Minimum of two years’ experience in customer service.
• Excellent telephone etiquette.
• Exceptional guest recovery skills.
• Enjoy interacting with people in a fast paced environment.
• Excellent organizational and time management skills.
• Must possess a positive attitude.
• Must be willing to participate in a learning environment.
• Must integrate company values throughout all interactions.
• Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.

PHYSICAL REQUIREMENTS

Must be able to stand for extended periods of time approximately six hours. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. Must be able to lift 50 lbs. on a regular basis.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.