Bellperson (Part-Time) - Signia by Hilton Orlando Bonnet Creek

Hilton; Orlando (FL); On-site; Part time

Job summary

Join a forward-thinking hospitality company as a part-time Bellperson, where you will be the first point of contact for guests. This role emphasizes exceptional customer service and teamwork, ensuring guests feel welcomed and valued. You will assist with luggage, provide information about the hotel, and help maintain a pleasant environment. With a commitment to employee well-being and growth, this innovative firm offers a range of benefits to support your career journey. If you're passionate about hospitality and eager to make a difference, this opportunity is perfect for you!

Benefits

Medical Insurance

Mental Health Resources

Paid Time Off (PTO)

Go Hilton Travel Discount

Parental Leave

Matching 401(k)

Employee Stock Purchase Program

Debt-Free Education

Career Growth and Development

Recognition and Rewards Programs

Qualifications

• Previous customer service and hospitality experience required.
• Must be able to lift up to 50lbs.

Responsibilities

• Greet and escort guests to their accommodations.
• Retrieve and transport guest luggage.
• Respond to guest inquiries in a friendly manner.

Skills

Customer Service

Hospitality Experience

Physical Fitness

Education

High School Diploma

Job description

The Signia by Hilton Orlando Bonnet Creek is seeking a part-time Bellperson to join their team!

Ideal Candidate will have previous customer service and hospitality experience, open availability, prior experience working at a hotel in a similar role. Must be able to lift up to 50lbs

Shift Pattern:Open availability and Weekend/holiday availability are required. *Mainly 2nd shift 3pm - 11:30pm

Pay Rate:$9.98 plus tips

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:Access to a wide variety of educational credentials(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!