Bellperson & Valet (Part-Time)

Hilton Grand Vacations; Park City (UT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K plan

Paid Time Off (PTO)

Travel benefits

Job summary

A leading resort operator in Park City is seeking a Bellperson & Valet Attendant with a friendly personality to assist guests and enhance their experience. The ideal candidate will have at least 6 months of customer service experience and a valid State Driver’s License. Responsibilities include greeting guests, managing luggage, and ensuring security. Full-time Team Members receive benefits including medical insurance, a 401K plan, Paid Time Off, and travel perks.

Qualifications

• Current and valid State Driver’s License.
• 6 months of customer service experience.
• Ability to lift and move objects weighing up to 50 pounds.
• Self-starter with a friendly disposition.

Responsibilities

• Greet and assist guests upon arrival and departure.
• Transport and store luggage for guests.
• Drive, park, and retrieve guests' vehicles.
• Maintain awareness of property security.
• Respond to guest requests for assistance.

Skills

Customer service

Communication

Teamwork

Safety awareness

Job description

Are you an individual with a friendly personality, enjoys being active and has a upbeat personality? Does the idea of connecting with our guests and sharing with them all the fun amenities to enjoy at our resort? …then you would be the perfect fit for this position! Come join our team and WOW each guest.

What will I be doing....

Bellperson & Valet Attendants, greet, escort owners/guests to rooms ensuring guest happiness; keeping up with the desk area! Open doors, assist guests/visitors entering and leaving property while driving company success through performing the following activities to the highest standards:

• Greet & assist every guest building an unusually memorable arrival and departure experience. Know and use members names, preferences, and routines. Develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers and other requested items.

• Retrieving, transporting, organizing and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).

• Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions). Assisting guests with directions. arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors. Record advance transportation request as needed; communicate parking procedures.

• Maintain awareness of undesirable persons on property premises. Reports any problems or unusual activities to management, being a Safety & Security advocate. Ability to establish and maintain effective working relationships with Team Members, customers and patrons.

• Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction; Willing to pitch-in and help co- workers with their job duties and be an outstanding teammate.

What are we looking for....

A team-first demeanor

To fulfill this role optimally, applicants possess the following minimum qualifications and experience:

• Current and valid State Driver’s License

• 6 months Customer service experience

• Self-starting personality with an even disposition.

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 6+ years prior Bellperson & Valet experience

• Resort, Hotel hospitality industry experience

What will it be like to be a Team Member.....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a fantastic benefit package to our full‑time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

Don’t wait! Apply Today.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.