Bellperson (Part-Time / Full-Time), Austria Haus

Austria Haus Hotel; Vail (CO); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Employee Assistance Program

Room discounts for staff and friends/f

401(k) with Fidelity

Colorado FAMLI insurance

Discounted local bus pass

Job summary

CoralTree invites a Bell Attendant/Driver to warmly welcome guests from arrival to departure, assisting with luggage and transportation needs. You will share insights about the resort and local attractions, ensuring a memorable stay.

The role emphasizes friendly guest interactions, helping with orientation, and offering personalized recommendations while coordinating parking and vehicle retrieval.

Qualifications

• Valid U.S. driver’s license is required.
• Flexibility to work varied hours including weekends and holidays.
• Experience in customer service and driving different vehicle types helpful.
• Strong interpersonal skills and a passion for exceptional guest experiences.
• Fluent English with excellent verbal and written communication skills.

Responsibilities

• Greet guests upon arrival and assist with luggage.
• Engage with guests and inform them about resort amenities and local attractions.
• Proactively address and resolve guest complaints to ensure satisfaction.
• Escort arriving guests to rooms and provide orientation and resort context.
• Share local recommendations and provide brochures/maps as needed.

Skills

Driver's license

Flexibility

Customer service

People skills

Communication

Fluent English

Job description

Overview

Company Overview:

At CoralTree, we serve from the heart – always and in all ways. We aim to make a meaningful difference in every interaction, believing that genuine connection is what people value most. Our commitment is to infuse humanity into everything we do, driving creativity and innovation that creates real value. Our team members are the soul of our company, embodying our core values.

Performance | Integrity | Relationships | Empowerment | Innovation | Balanced Life

Job Summary:

As a Bell Attendant/Driver, you will be the first point of contact for our guests, providing a warm welcome and ensuring a memorable experience from arrival to departure. Your responsibilities will include assisting with luggage, offering transportation, and sharing insights about the resort and local attractions.

Responsibilities

Responsibilities:

• Guest Welcome: Enthusiastically greet guests upon arrival, anticipating their needs and responding promptly with a friendly demeanor, no matter the time of day.
• Guest Interaction: Engage with guests in a personable manner, entertaining and informing them about resort amenities and local attractions.
• Complaints Resolution: Proactively address and resolve guest complaints to foster loyalty and satisfaction.
• Orientation and Tours: Escort arriving guests to their rooms, providing orientation and historical context about the resort.
• Local Recommendations: Share personal stories and recommend activities, attractions, and points of interest, offering brochures and maps as needed.
• Transportation Assistance: Coordinate guest transportation needs, including parking and retrieving vehicles.
• Miscellaneous Tasks: Assist with various guest requests and reservations to enhance their overall stay.

Qualifications

Qualifications:

• Driver's License: Valid U.S. driver’s license is mandatory
• Flexibility: Willingness to work varied hours, including weekends and holidays; ability to adapt to a dynamic work environment.
• Experience: Previous experience in customer service and driving different types of vehicles is preferred.
• People Skills: Strong interpersonal skills and a passion for creating exceptional guest experiences.
• Communication: Fluent in English, with excellent verbal and written communication skills.

Compensation:

The hourly range for this position is $20.00/hour to $21.50/hour.

Benefits

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Employee Assistance Program.
• Room discounts for all team members, as well as for their friends and family immediately upon hire.
• Eligible employees, 18 and older can register for a 401(k) with Fidelity after just 3 months of employment, helping you invest in your future; our plan has a company match and no vesting schedule.
• Colorado Family and Medical Leave Insurance Program (FAMLI).
• Discounted bus pass for local commuters.

This position will be posted until August 30, 2026, unless filled prior to that date.