Bellperson, Guest Services

MakeReady (hospitality); Dallas (TX); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Flexible PTO

PTO exchange

Medical insurance

Dental insurance

Vision insurance

Parental leave

Pet insurance

401(k) match

Student loan repayment

Job summary

The Adolphus in Dallas, TX is seeking a friendly Bellperson, Guest Services to warmly welcome guests and assist with luggage, directions, and inquiries. This full-time role requires a professional, approachable demeanor and the ability to lift at least 50 pounds while moving guests, luggage, and packages.

You will stay visible in the lobby, help guests familiarize themselves with room features, and provide attentive service to ensure a welcome home experience from arrival to departure.

Qualifications

• Experience in hospitality or guest-facing roles preferred.
• Ability to greet guests warmly and assist with requests.
• Comfort lifting and moving luggage (up to 50 lbs).

Responsibilities

• Escort guests to room, deliver luggage, messages, packages and any other hotel items for the convenience of the guests
• Engage guests in a friendly and professional yet warm manner
• Ensure guest is familiar with the room features upon arrival (i.e. thermostat)
• Maintain presence in the lobby, when not delivering luggage to guest room, offering assistance to guests
• Ability to lift at least 50 pounds (luggage, packages, etc.)
• Approachable and professional personality
• Ability to read guests' and expect their needs
• Ability to read guests and anticipate their needs
• Ability to walk and stand for extended periods at a time

Skills

Guest services

Customer service

Luggage handling

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bellperson, Guest Services

Full Time The Adolphus, Dallas, TX, US

3 days ago Requisition ID: 7124

Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.

This individual has a sincere demeanor that allows guests to feel like they are being welcomed home from the time they step out of their car until we see their tail lights. They have a knowledge of all of the happenings on property to ensure they are able to answer any questions the guests might ask them.

Requested Tasks

• Escort guests to room, delivery luggage, messages, packages and any other hotel items for the convenience of the guests
• Engage guests in a friendly and professional yet warm manner
• Ensure guest is familiar with the room features upon arrival (i.e. thermostat)
• Maintain presence in the lobby, when not delivering luggage to guest room, offering assistance to guests
• Ability to lift at least 50 pounds (luggage, packages, etc.)
• Approachable and professional personality
• Ability to read guests' and expect their needs
• Ability to read guests and anticipate their needs
• Ability to walk and stand for extended periods at a time

As part of Makeready, we offer a benefits experience designed with intention—supporting the full life of our team, not just their time at work. Eligible team members have access to flexible PTO and PTO exchange, comprehensive medical, dental, and vision coverage, parental leave, pet insurance, company-matched dependent care and 401(k), student loan repayment support, and a thoughtful range of additional benefits.