Bellperson - Full Time

Omni Hotels & Resorts; New Haven (CT); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Paid internship

Development programs

Tuition reimbursement

Competitive benefits

Job summary

Omni New Haven Hotel, located in downtown New Haven near Yale University, offers a paid internship in guest services. You will learn bag handling, guest assistance, and front drive operations while supporting a luxury hotel environment with excellent service standards.

Join a team at the only 4-diamond hotel in New Haven and participate in development programs, tuition reimbursement, and competitive benefits.

Qualifications

• This internship offers hands-on experience in hotel operations.
• Opportunity to learn guest services and front-desk coordination.

Responsibilities

• Assist in the transport and storage of guest luggage.
• Assist with guest packages.
• Transport to guest room.
• Transport to guest meeting area; Omni meeting rooms.
• Log all trips from the Bell Stand.
• Maintain a clean and professional uniform appearance.
• Know hotel amenities for guest inquiries.
• Keep front drive area clean and organized.
• Be conversant with hotel promotions.

Job description

Omni New Haven Hotel

Located in downtown New Haven and just steps away from the prestigious Yale and other Universities, the Omni New Haven @ Yale University surrounds our guests with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven’s skyline visible from surrounding highways & bridges. Our guests enjoy breathtaking views from our guest rooms and John Davenports Restaurant located in the 19th floor overlooking the city and Yale Campus.

Omni New Haven Hotel

Located in downtown New Haven and just steps away from the prestigious Yale and other Universities, the Omni New Haven @ Yale University surrounds our guests with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven’s skyline visible from surrounding highways & bridges. Our guests enjoy breathtaking views from our guest rooms and John Davenports Restaurant located in the 19th floor overlooking the city and Yale Campus.

Come join our award winning team at the only 4-diamond hotel in New Haven where you’ll experience a rewarding and powerful work environment! We offer paid internships, development programs, tuition reimbursement competitive benefits and a rewarding career opportunity in hospitality!

Essential Functions

• To assist in the transport and storage of guest luggage.
• To assist with guest packages.
• transport to guest room
• transport to guest meeting area; Omni meeting rooms.
• To properly "log" all trips originating from the "Bell Stand".
• Responsible for a clean and "smart" appearance of uniforms.
• Knowledgeable about all hotel amenities.
• Responsible for the cleanliness and upkeep of the front drive area.
• To be conversant with all hotel promotional programs (guest related).

Hotel Specific Essential Functions

• Performs other duties as required by supervisor.
• Ensure cleanliness of bellclosets and bellcarts.
• Answer phones using the proper “Moment’s of Service” scenario.
• Assist guests with any requests (i.e. restaurant reservations, directions).
• Accept other special duties as assigned by management

Tools And Equipment

• Telephone, pen/pencil, photo-copying machine, facsimile machine
• Bellstand luggage carts, hand truck

Working Environment

• Interior and on occasion exterior of hotel with exposure to weather conditions.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.