Bellperson - Conrad Indianapolis

Hilton; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Travel perks & Go Hilton program

Employee stock purchase program

Parental leave

Career development

Health benefits

Job summary

Hilton in Indianapolis seeks a friendly Bellperson to warmly welcome guests, escort them to rooms, and assist with luggage and transport needs. You will help ensure a smooth arrival and comfortable stay, maintaining equipment and keeping work areas organized.

The role emphasizes hospitality, integrity, and teamwork within a luxury, Forbes-recognized hotel environment. Join a culture that values leadership, communication, and measurable results in a vibrant downtown setting.

Qualifications

• Greet and assist guests with warmth and professionalism.
• Assist guests with luggage and escort to rooms or transportation.
• Maintain luggage and bell cart areas in clean, orderly condition.
• Ensure guest transport is performed safely and efficiently.

Responsibilities

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

Skills

Guest service

Communication

Luggage handling

Job description

Job Description

As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 247 guest rooms, 15,000 square feet of flexible meeting space, and 2 food and beverage outlets: The Capital Grille and The Lounge with the added convenience of in-room dining.

We are home to the city’s only hotel spa and are connected via skywalk to The Arts Garden and The Indiana Convention Center, giving teams and guests seamless access across downtown Indianapolis.

Join a team that values clear goals, open communication, and data-driven decisions - backed by Hilton systems, strong ownership partnerships, and a culture that develops leaders and recognizes results.

Want to learn more? Hotel Website, Instagram, Facebook.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Bellperson, you’re not just assisting guests with transporting and storing luggage - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay, we’re a great place to work.

Benefits

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future - Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.