Bellperson

Zachry Hotels, LLC; San Antonio (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Leave

Bonus Program

Disability Insurance

Tuition Reimbursement

Employee Assistance Program

Job summary

Zachry Hotels, LLC in San Antonio is seeking a Bell Person for part-time roles to deliver courteous, efficient guest service and assist with luggage, arrivals, and departures. You will work closely with Front Desk, Concierge, Valet and Housekeeping to create a positive first and last impression.

The role emphasizes guest interaction, safety, and smooth operations during peak periods, with a focus on hospitality, mobility, and professional appearance. Nights, weekends, and holidays required.

Qualifications

• High School Diploma or equivalent required.
• Previous hospitality or bell service experience preferred.
• Able to lift up to 50 lbs and be active for extended periods.

Responsibilities

• Greet guests upon arrival and assist with luggage and guest arrivals/departures.
• Escort guests to rooms and explain hotel features and services.
• Coordinate with valet and transportation providers and monitor curbside operations.
• Provide directions and recommendations for local attractions and hotel amenities.

Skills

Customer service

Communication

Luggage handling

Mobility/physical fitness

Education

High School Diploma or equivalent

Job description

Part-time Position (2 Available)

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things Every Person Matters This Is More Than A Job

Position Overview

The Bell Person is responsible for providing courteous, efficient, and personalized service to hotel guests by assisting with luggage handling, guest arrivals and departures, and general guest support. This role plays a key part in creating a positive first and last impression while supporting Front Office operations and enhancing the overall guest experience at a full-service hotel.

What You'll Do

• Guest Arrival & Departure Services
• Greet guests promptly and professionally upon arrival.
• Assist guests with luggage handling, delivery to guest rooms, and vehicle unloading/loading.
• Escort guests to rooms and explain hotel features, amenities, and services.
• Assist with guest departures, retrieving luggage and coordinating transportation as needed.

Guest Assistance & Hospitality

• Provide guests with directions, recommendations, and general information about hotel amenities and local attractions.
• Respond promptly and courteously to guest requests or inquiries.
• Assist guests with special needs, packages, or deliveries.
• Maintain a friendly, professional, and service-oriented demeanor at all times.

Transportation & Valet Coordination

• Coordinate with valet services or transportation providers as needed.
• Assist guests with arranging taxis, rideshares, or shuttle services.
• Monitor guest drop-off and pick-up areas to ensure safety and organization.
• Support traffic flow and curbside operations during peak periods.

Safety, Security & Property Care

• Handle guest luggage and property with care and attention to detail.
• Report suspicious activity, safety hazards, or guest concerns to management immediately.
• Follow hotel security procedures when entering guest rooms or handling guest belongings.
• Assist with emergency procedures and guest evacuations if necessary.

Team Collaboration & Communication

• Work closely with Front Desk, Concierge, Valet, and Housekeeping teams.
• Communicate guest requests, room issues, or service needs to appropriate departments.
• Assist with group arrivals, VIP guests, and special events.
• Support Front Office operations during high-volume periods.

Additional Responsibilities

• Maintain cleanliness and organization of the bell stand, luggage storage areas, and entrance.
• Assist with package handling, storage, and delivery.
• Perform other duties as assigned to support hotel operations.
• Maintain reliable and consistent attendance as an essential function of the role.

What You'll Bring

Required Education & Experience

• High School Diploma or equivalent required.

Preferred Education & Experience

• Previous hospitality, guest service, or bell service experience preferred.
• Experience working in a full-service hotel environment preferred.
• Knowledge of local attractions and transportation options preferred.

Required Skills and Abilities

• Excellent customer service and communication skills.
• Ability to lift, carry, push, or pull luggage and packages (up to 50 lbs.).
• Ability to stand, walk, and remain active for extended periods.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Professional appearance and positive attitude.

Other Qualifications

• Ability to work flexible schedules including nights, weekends, and holidays.
• Valid driver's license preferred.
• Commitment to providing exceptional guest service.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Location

200 South Alamo Street, San Antonio, US, TX, 78205