Bellperson

Rosen Hotels & Resorts; Orlando (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Health and dental insurance

On-site medical center

Competitive compensation

Holiday pay

Birthday pay

Paid vacation

Tuition reimbursement

Higher education scholarships

401(k) retirement savings plan

Hospitality and dining discounts

Family outreach center

and Many More Benefits

Job summary

Rosen Hotels & Resorts in Orlando, Florida, is seeking a Bellperson to greet guests, escort them to rooms, and assist with luggage while delivering superior service in line with company standards.

Responsibilities include handling luggage, providing information on hotel services, and collaborating with staff to ensure a seamless guest experience during the stay.

Qualifications

• Minimum 6 months relevant experience preferred.
• Ability to lift up to 50 lbs consistently and 75 lbs infrequently.
• Must be able to legally work in the USA.

Responsibilities

• Welcome and assist arriving hotel guests courteously.
• Handle guests' luggage with care and attention.
• Maintain a friendly and helpful attitude.
• Ensure guests' needs are met during their stay.
• Provide information on hotel amenities and attractions.
• Manage the transportation of guest luggage to and from rooms.
• Collaborate with other hotel staff to ensure seamless guest experience.
• Maintain a clean and organized lobby area.

Skills

Customer service

Guest interaction

Luggage handling

Teamwork

Education

High school diploma or equivalent

Job description

Description

Summary:

The Bellperson will greet and escort incoming hotel guests to rooms, assist with handling luggage, and provide information on available services, facilities, and attractions. They will also deliver outstanding guest service based on the Company Standards of hospitality.

Responsibilities:

• Welcome and assist arriving hotel guests courteously.
• Handle guests' luggage with care and attention.
• Maintain a friendly and helpful attitude.
• Ensure guests' needs are met during their stay.
• Provide information on hotel amenities and attractions.
• Manage the transportation of guest luggage to and from guest rooms.
• Collaborating with other hotel staff to ensure seamless guest experience.
• Maintaining a clean and organized lobby area.
• Comply with the company's drug-free and tobacco/nicotine-free policy.
• All other duties as assigned.

Experience/Qualifications:

• Minimum of 6 months relevant experience preferred.
• Ability to lift- up to 50 lbs. consistently and 75 lbs. infrequently.
• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• High school diploma or equivalent preferred.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation
• Paid Personal Days
• Tuition Reimbursement
• Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Hospitality and Dining Discounts
• Family Outreach Center
• and Many More Benefits

We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.