Bellhop-Steady Extra (Flamingo LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading hospitality company seeks a Bell Person to assist with guest baggage and provide exceptional customer service. This role involves greeting guests, transporting luggage, and ensuring a safe environment while adhering to hotel policies. Successful candidates will possess physical strength and a commitment to high-quality service.

Qualifications

• One year of customer service experience required.
• Prefer previous experience as a Bell Person.
• Must be able to lift up to 80 pounds.

Responsibilities

• Acknowledge and assist guests with their baggage.
• Transport bags to and from guest rooms.
• Maintain a clean and safe work environment.

Skills

Customer Service

Teamwork

Physical Strength

Job description

JOB SUMMARY:

Helps with guest baggage, while providing excellent customer service.

ESSENTIAL JOB FUNCTIONS:

• Acknowledges, greets and converses in English with customers who need assistance with their baggage.
• Accurately delivers bags to and from guest rooms. Picks up guests' luggage upon departure and transports to form of transportation or delivers for storage.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Informs guest of the Hotel's facilities and services available. Assists guest with room changes and maintains room key security.
• Participates in maintaining a safe, clean work environment.
• Completes required room slip information and submits to Bell Captain after each front.
• The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.

QUALIFICATIONS:

One year previous experience as a Bell Person is preferred. Must be able to lift heavy baggage up to 80 pounds. Minimum of one year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must have the proven ability to provide courteous, friendly and efficient service. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Must be able to work and quickly maneuver inside and outside. Must be able to work independently. Must be able to stoop, bend, and lift objects that weigh up to 80 pounds. Must be able to push and/or pull heavy rolling loads in excess of 300 pounds. Must be able to respond to visual and aural cues. Must be able to speak English clearly. Position is located in a cigarette smoke environment

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

About us

Bugsy Siegel's desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. More than sixty years later, we're still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat. The confident and vivacious will find the Flamingo as the place to be.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.