Belleville Seasonal Guest Relations

ECKERTS INC; Belleville (IL); On-site; USD 20,664 - 22,041; Part time

Job summary

Eckerts Inc. in Belleville, IL is seeking a part-time team member to greet guests, handle payments, and keep the farm area clean and safe. You will assist customers, direct guests, and follow health and safety guidelines to ensure a positive experience.

The role emphasizes customer service, teamwork, and adherence to farm procedures, with duties including cash handling and assisting guests in a friendly manner. This position is mainly on-site and part-time.

Qualifications

• Prior customer service experience preferred.
• Ability to communicate clearly with customers and colleagues.
• Ability to work well in a team and handle multiple tasks.

Responsibilities

• Communicate with Farm Manager.
• Welcome guests to the farm and answer any questions that they might have.
• Direct guests to other areas on the farm.
• Handle cash, check, credit card and gift certificate payments.
• Maintain clean and orderly work areas.
• Follow all guidelines and procedures outlined in department and health and safety manuals and as set by the Farm Manager.
• Communicate with the rest of the farm employees ensuring that each guest has a fun and safe experience.
• Performs other duties as needed or assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Multi-tasking

Job description

Job Details

Level: Entry | Location: Belleville, IL 62220 | Position Type: Part Time | Salary Range: $15.00 - $15.50 Hourly | Travel Percentage: None

Essential Functions

• Communicate with Farm Manager.
• Welcome guests to the farm and answer any questions that they might have.
• Direct guests to other areas on the farm.
• Handle cash, check, credit card and gift certificate payments.
• Maintain clean and orderly work areas.
• Follow all guidelines and procedures outlined in department and health and safety manuals and as set by the Farm Manager.
• Communicate with the rest of the farm employees ensuring that each guest has a fun and safe experience.
• Performs other duties as needed or assigned.

Marginal Functions

No marginal functions identified.

Physical/Visual Activities or Demands

• While performing the duties of this job, the employee is regularly required to stand, walk, climb, stoop and crouch, push, pull, reach, grasp, feel, talk and hear.
• Generally light physical effort. The employee is required to lift more than 50 lbs. rarely and/or 5 to 25 lbs. occasionally.
• Specific vision abilities required by this job include clarity of vision at a distance of 20 inches or less with the ability to judge distance and space relationships along with adjusting the eye to bring objects into sharp focus.

Minimum Requirements

Environmental/Atmospheric Conditions: Environmental and atmospheric conditions commonly associated with the performance of the functions of this job. Working conditions may be hot, cold or other – completely dependent on outdoor conditions during the shift you work.

Position Qualification Requirements

Knowledge: Prior customer service experience preferred.

Skills and Abilities:

• Ability to apply common sense understanding to carry out instructions, which are furnished in written and oral form.
• Ability to deal with problems involving standard and nonstandard situations.
• Ability to communicate and work well with others.
• Commitment to superior customer service.
• Proven organizational and multi-tasking abilities.
• Follow and interpret quantity recipes to prepare a volume of quality bakery items while maintaining proper temperature and sanitary conditions.