Bell/Valet Attendant - Part Time

Accor; Seattle (WA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Employee travel program

Free meals for staff

Medical insurance

401K with employer match

Staff dining room meals

Parking/commuting discounts

Job summary

Fairmont Olympic Hotel in Seattle is seeking a Part Time Bell/Valet Attendant to greet guests, assist with luggage, and manage valet services. You will drive guest satisfaction through a warm welcome and professional service at the hotel entrance.

The role requires strong customer service, a polished appearance, and the ability to work flexible hours including evenings, weekends, and holidays. A valid driver's license and clean driving record are required.

Qualifications

• Must hold authorization to work in the USA.
• Must be able to read, write and speak English.
• Must possess excellent communication skills.
• Must be professional in appearance and demeanor.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.
• Must have a passion for creating an exceptional experience for all guests.
• Valid Driver's License and clean driving record required.

Responsibilities

• Greet guests with a friendly and professional demeanor, providing a positive first impression of the hotel.
• Assist guests with luggage handling, ensuring a smooth and effortless check-in process.
• Park and retrieve guests' vehicles safely and efficiently, maintaining a secure and organized valet area.
• Provide information about the hotel's facilities, services, and local attractions to enhance the guest experience.
• Assist with guest inquiries and special requests, aiming to exceed their expectations.
• Collaborate with the front desk and concierge teams to ensure seamless guest service.
• Maintain a clean and tidy entrance and lobby area, ensuring a welcoming ambiance for guests.
• Adhere to all health and safety regulations and hotel policies.

Skills

Authorization to work in USA

English proficiency

Communication skills

Professional appearance

Flexible schedule

Guest experience passion

Driver's license

Clean driving record

Job description

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Olympic Hotel
Since 1924, the Fairmont Olympic Hotel has stood at the center of Seattle, not just geographically, but culturally. Generations of guests have arrived and left as part of the story: dignitaries and rock stars, brides and business titans, locals marking milestones they'll tell their grandchildren about.

Our colleagues don't just work here. They hold the keys, to a guest's first unforgettable Seattle visit, to a memory that outlasts the stay, to the moments that make the us the Olympic.

Join the legacy. A century of stories has been written here; become part of what's written next.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Olympic as our new Part Time Bell/Valet Attendant! Join our dedicated team as a Bell/Valet Attendant and provide a warm and welcoming arrival experience to our valued guests. If you have a passion for hospitality, exceptional customer service skills, and a keen eye for detail, this could be the perfect role for you!

Key Responsibilities:

• Greet guests with a friendly and professional demeanor, providing a positive first impression of the hotel
• Assist guests with luggage handling, ensuring a smooth and effortless check-in process
• Park and retrieve guests' vehicles safely and efficiently, maintaining a secure and organized valet area
• Provide information about the hotel's facilities, services, and local attractions to enhance the guest experience
• Assist with guest inquiries and special requests, aiming to exceed their expectations
• Collaborate with the front desk and concierge teams to ensure seamless guest service
• Maintain a clean and tidy entrance and lobby area, ensuring a welcoming ambiance for guests
• Adhere to all health and safety regulations and hotel policies

Qualifications

What will you bring to this role?

JOB REQUIREMENTS:

• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Must hold authorization to work in the USA
• Must be able to read, write and speak English
• Must possesses excellent communication skills
• Must be professional in appearance and demeanor
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have a passion for creating an exceptional experience for all guests.
• Valid Driver's License and clean driving record required

WORKING CONDITIONS:

• Must be able to stand on feet and walk throughout the shift

Additional Information

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

What is in it for you:

• $21.30 per hour + tips
• Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
• Parking/Commuting Discounts
• Paid meal breaks with complimentary meals served in our Staff Dining room
• Medical, dental, and vision insurance available to employees and their families. Free base insurance available to employees only
• Learning programs through our Academies
• 401K Retirement plans with a 4% match for all colleagues
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Fun, elegant atmosphere with amazing colleagues!

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.