Bell Staff

Enchantment Group Management Company Llc; Sedona (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Enchantment Group Management Company Llc is hiring Bell Staff in Sedona, AZ to welcome guests and support resort operations with courteous, attentive service.

You will greet guests, transport them around the property, escort to rooms, deliver items, and assist with safety and guest requests. A friendly demeanor and strong communication are essential, as is a valid driver’s record and CPR certification or plan to obtain it within 30 days.

Qualifications

• High school graduate and at least 21 years old.
• Must have strong communication and outstanding guest relations skills.
• Must be very friendly and smile.
• Attention to detail and able to multi-task many priorities.
• Self motivated, ability to work with little supervision and organized.
• Must be dependable.
• Must have a clean driving record and current CPR certification or obtain certification within 30 days of hire.
• Safety sensitive position.

Responsibilities

• Greet guests as they arrive at the greeter/bell stand
• Transport resort guests’ to and from the airport and other locations whenever necessary
• Escort guests to their rooms and deliver their baggage, providing information about Enchantment Resort & Mii amo Spa and other area attractions
• Ensure guests are aware of necessary safety precautions such as locations of flashlights, fire extinguishers, etc. and assist guests if necessary in emergency
• Assist departing guests’ with luggage
• Provide rides to guests around the property as requested
• Open the lobby door and be available for any guest requests and questions
• Make all special deliveries to the rooms (flowers, wine, fruit baskets, mail, etc.)
• Keep ashtrays clean, pillows fluffed, floor and walkways clear of debris in guest lobby areas
• Help ensure the lobby, pool and grounds areas are neat at all times and inform appropriate department correction is necessary
• Keep lobby fireplaces lit, when appropriate
• Pick up and deliver guests’ laundry and ensure that the charges are posted to the guests’ account
• Secure laundry bags with proper tickets and ensure daily pickup/delivery
• Run any errands as requested by management
• Ensure Audi fleet and golf carts are kept clean, in good repair and inspected daily
• Assist with snow removal whenever necessary
• Assist at the front gate when necessary to assist Safety & Security department
• Assist Mii amo spa attendants with guest rides when necessary as backup support
• Patrol the property to be sure that all rooms are secure and report any suspicious activities to the MOD
• Assist other departments as necessary
• Other duties as assigned

Skills

Customer service

Communication

Driving

Guest relations

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bell Staff

Full Time Sedona, AZ, US

5 days ago Requisition ID: 2814

Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!

At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

How you will enjoy your day: To assist guests and resort staff, efficiently, courteously and professionally, maintaining a high standard of service and hospitality

Work Performed:

• Greet guests as they arrive at the greeter/bell stand
• Transport resort guests’ to and from the airport and other locations whenever necessary
• Escort guests to their rooms and deliver their baggage, providing information about Enchantment Resort & Mii amo Spa and other area attractions
• Ensure guests are aware of necessary safety precautions such as locations of flashlights, fire extinguishers, etc. and assist guests if necessary in emergency
• Assist departing guests’ with luggage
• Provide rides to guests around the property as requested
• Open the lobby door and be available for any guest requests and questions
• Make all special deliveries to the rooms (flowers, wine, fruit baskets, mail, etc.)
• Keep ashtrays clean, pillows fluffed, floor and walkways clear of debris in guest lobby areas
• Help ensure the lobby, pool and grounds areas are neat at all times and inform appropriate department correction is necessary
• Keep lobby fireplaces lit, when appropriate
• Pick up and deliver guests’ laundry and ensure that the charges are posted to the guests’ account
• Secure laundry bags with proper tickets and ensure daily pickup/delivery
• Run any errands as requested by management
• Ensure Audi fleet and golf carts are kept clean, in good repair and inspected daily
• Assist with snow removal whenever necessary
• Assist at the front gate when necessary to assist Safety & Security department
• Assist Mii amo spa attendants with guest rides when necessary as backup support
• Patrol the property to be sure that all rooms are secure and report any suspicious activities to the MOD
• Assist other departments as necessary
• Other duties as assigned

Supervision Exercised: None

Supervision Received: Bell Captain and Guest Service Manager

High school graduate and at least 21 years old. Must have strong communication and outstanding guest relations skills. Must be very friendly and smile. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Must have a clean driving record and current CPR certification or obtain certification within 30 days of hire. Safety sensitive position.

Physical Requirements:

Lifting & carrying up to 50-75 lbs

98% walking, standing and bending

Distance vision 1-3 feet

Ability to work in all types of weather conditions