Bell Service - Lodge (Winter 2026/27)

Sun Valley; Sun Valley (ID); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Seasonal role

Winter 2026/27 start Dec 1

Job summary

The Sun Valley Lodge is seeking a Bellperson for the Winter 2026/27 season to warmly welcome guests and assist with luggage, deliveries, and guest services.

Starting December 1, 2026, this on-site role requires a valid U.S. driver’s license and a friendly, professional demeanor. You will load and unload luggage, provide information about local activities, and support hotel operations in all weather conditions.

Qualifications

• Valid U.S. driver’s license required.
• Prior customer service or hospitality experience preferred.
• Familiarity with Sun Valley Resort or willingness to learn.
• Ability to work indoors and outdoors in varying weather.
• Flexible schedule, including weekends/holidays/early or late shifts.
• Able to lift/move up to 25 lbs, frequently up to 75 lbs, and push/pull luggage carts up to 200 lbs.
• Seasonal position for Winter 2026/27 starting Dec 1, 2026.

Responsibilities

• Greet and assist guests by unloading luggage and transporting it to rooms.
• Assist guests by transporting luggage from room to lobby at check-out.
• Deliver laundry, newspapers, and other items; maintain delivery logs.
• Promote hotel services and provide information to guests.
• Provide up-to-date hotel information and local activity recommendations.
• Maintain lobby and entrances to present a clean facility.
• Assist other departments to support overall hotel performance.
• Adhere to hotel conduct policy and maintain a friendly demeanor.

Skills

Customer service

Hospitality experience

Valid driver’s license

Physical stamina

Flexible schedule

Luggage handling

Job description

• Hospitality
• Full-Time
• Requisition #: BELLS004515

Description

The Bellperson plays an important role in creating a welcoming first impression for Sun Valley Lodge guests. This guest-facing position provides luggage assistance, delivers requested items, and supports overall guest services while maintaining a professional and courteous demeanor. This is a seasonal position for Winter 2026/27. This position starts December 1st, 2026.

To be considered, you must possess a valid U.S. Driver’s License.

Duties & Responsibilities:

• Upon arrival, greet and assist guests by helping unload luggage from a vehicle and transporting it to their room, personally carrying the bags, or using a luggage cart
• Upon departure, assist guests by transporting luggage from the room to the lobby and helping them load bags into the vehicle
• Respond to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc. Maintain written log, recording these requests and deliveries
• Respond to inquiries and promote the hotel’s services, in person and on the telephone, by explaining products/services
• Provide the guest with up-to-date hotel information to enhance customer relations
• Keep abreast of local activities and establishments to answer questions and give recommendations or directions
• Assist other employees and departments in contributing to the best overall performance of the department and hotel
• Comply with the hotel conduct policy and always maintain a friendly, cheerful, and courteous demeanor
• Maintain the appearance of lobby areas, courtyard, and entrances to present customers with a clean and attractive facility

Qualifications:

• Valid U.S. driver’s license required
• Previous customer service or hospitality experience preferred
• Familiarity with Sun Valley Resort and surrounding area or willingness to learn
• Ability to work indoors and outdoors in varying weather conditions
• Flexibility to work varying a schedule, including weekends, holidays, and early or late shifts
• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
• Can safely lift and/or move up to 25 pounds and frequently lift and/or move up to 75 pounds push/pull luggage carts up to 200 pounds

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.