Bell Person

BENCHMARK; Kennebunkport (ME); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

Job summary

BENCHMARK is hiring a Bell Attendant at The Colony Hotel in Kennebunkport, Maine. You will be the first point of contact for guests, providing exceptional customer service and a warm welcome. Responsibilities include greeting guests, assisting with check-in procedures, and explaining hotel amenities.

The ideal candidate has at least a year in customer service and enjoys engaging with diverse people. Benefits include competitive wages, health insurance, and retirement plans.

Qualifications

• At least one year in a customer-service role with high guest interaction.
• Outgoing and engaging personality with excellent verbal communication.
• Availability to work varied shifts, including weekends and holidays.

Responsibilities

• Help guests discover their 'Wanderlust' experience.
• Greet guests and escort luggage to rooms.
• Assist with check-in procedures.

Skills

Customer service

Communication

Problem-solving

Teamwork

Job description

As a Bell Attendant on the Guest Services team at The Colony Hotel, you will be the first point of contact for our guests, ensuring a warm, memorable welcome and seamless stay.

Responsibilities

• Help guests discover their “Wanderlust” experience and provide exceptional customer service.
• Greet all guests, opening doors for vehicle arrivals and escorting luggage to rooms.
• Assist with check‑in procedures by escorting guests and luggage to the front desk.
• Explain hotel amenities and local points of interest during guest relocation.
• Collaborate with other attendants to deliver personalized guest experiences.
• Maintain the entrance area clean and organized, assisting the lobby attendant as needed.
• Uphold the “Be the difference” standard by exceeding expectations and avoiding routine actions.

Qualifications

• At least one year in a customer‑service role with high guest interaction.
• Hospitality industry experience is a plus.
• Strong problem‑solving and team‑working skills.
• Enjoy engaging with people from diverse backgrounds.
• Outgoing and engaging personality with excellent verbal communication.
• Comfortable standing for the duration of a full shift and moving between areas of the hotel.
• Availability to work varied shifts, including weekends and holidays.

Compensation & Benefits

• Hourly wage: $16.00 – $16.00.
• Shift work including weekends and holidays.
• Comprehensive health insurance, retirement plans, and paid time off.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.