Bell Person

Avocet Hospitality Group; Folly Beach (SC); On-site; USD 1,591,000 - 2,266,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance (Medical, Dental &amp

Life insurance

401k with employer matching up to 35%

Referral program

Discounts at Avocet hotels/restaurants

Job summary

Avocet Hospitality Group is seeking Bell Persons for the Folly Beach property to warmly welcome guests, assist with luggage, and ensure a smooth arrival and departure experience. You will help with luggage, escort guests, and maintain lobby areas in pristine condition.

The role emphasizes friendly service, effective communication, and collaboration with other hotel teams to meet guest needs and maintain high standards of guest satisfaction.

Qualifications

• Greet guests warmly and assist with luggage during check-in/check-out.
• Ability to communicate clearly with guests and colleagues across departments.
• Maintain professional, friendly and Attentive service at all times.

Responsibilities

• Greet guests and assist with luggage.
• Set up and break down meeting rooms as needed.
• Coordinate with other departments to resolve guest requests.
• Advise guests on local attractions and dining options.
• Keep lobby and grounds orderly and safe.”

Skills

Guest service

Communication

Teamwork

Problem solving

Education

High school diploma

Job description

Do you want to work at an island escape with 247 ocean views frozen drinks fresh coastal cuisine and blissed out beach vibes

Salary 1400 per hour tips

Location 1 Center St Folly Beach SC 29439

Benefits

A culture that values passion individuality and funOpportunities for internal growth and developmentPaid Time Off PTOPaid HolidaysAffordable Medical Dental & Vision Insurance PlansCompany provided Life InsuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401k & Roth 401k with Employer Matching of up to 35Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet owned Hotels and Restaurants

POSITION SUMMARY

Bell Persons are responsible for greeting and helping guests with their luggage during check in and check out Their duties include greeting guests during arrival and departure retrieval of guests luggage escorting guests describing room facilities luggage verifications and ensuring the lobby area and Hotel grounds are in order and clean Bell persons ensure the safe storage of luggage according to proper procedures and deliver packages faxes and guests messages Bell persons must also maintain friendly and attentive service

MAIN DUTIES AND RESPONSIBILITIES

Greet guests in a friendly manner and offer assistance with luggageSetup and breakdown of meeting roomsCommunicate with other departments in a friendly and professional mannerBe aware of local attractions and restaurants and make recommendations to guestsAccurately communicate with other shifts regarding issues arising from day to day operationsMaintain grounds in a clean and orderly fashionControl parking lot accessOther duties as required

JOB REQUIREMENTS

Education High school graduate or equivalent Must speak read Write and understand the primary language used in the workplace Must be able to speak and understand the primary language used by the guests who visits the hotel Making guests feel welcome and important presenting the hotels areas of attraction showing the guest their room pointing out room features opening doors of arriving guests and collaborating with other departments Experience Previous hotel related experience desired Skills Possess good problem solving skills with attention to detailsAbility to demonstrate effective communication skills and should be extremely well organized and behave in a professional mannerWilling to take on additional responsibilities whenever there is a need and should be able to build a professional and healthy relationship with the internal members as well as customersComfortable working in a team environment and should be able to motivate others to deliver quality services to their guests

WORKING CONDITIONS

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Achieving results by having funPositive ValuesRelaxed yet productive atmosphereCommitment to ExcellenceOpen and Honest CommunicationEquipment to Be Used Phone RadioWalkie Computer Printer Cell phone Physical & Mental Requirements Regularly required to stand walk talk and hear; frequently required to use hands to handle feel and reach with hands and arms; frequently required to sit climb or balance stoop kneel and crouchRequires manual dexterity sufficient to operate standard computer equipmentRequires normal range of hearing and visionMust be able to lift at least 30 pounds; push and pull equipment supplies etc at least 30 poundsMust be able to resolve problems handle conflict and make effective decisions under pressureMust be able to work outdoors most of the time and be exposed to both extreme heat and coldWork Environment The work environment includes high guest contact; may involve varying conditions and circumstances with guests staff visitors government agencies etc

WHO WE ARE Tides Folly Beach is a beachfront hotel driven and defined by a singular passion community We go above and beyond to provide an expectation exceeding smile inducing memory making experience for our community of guests Internally we focus on building a strong tight knit team community through growth support camaraderie and pride We embrace the community culture and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination

EOE DFWP