Bell (Luggage) Attendant

Omni Hotels and Resorts; Frisco (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an outgoing Bell Attendant to enhance guest experiences at a premier resort. This role involves assisting guests with luggage and providing information about resort amenities. The ideal candidate will possess exceptional customer service skills, a welcoming attitude, and the ability to multitask in a dynamic environment. Join a vibrant team dedicated to creating memorable stays for guests at a luxurious destination that combines modern amenities with a rich golf culture. If you thrive in a fast-paced setting and have a passion for hospitality, this opportunity is perfect for you.

Qualifications

• Exceptional customer service skills to engage guests and create a positive experience.
• Ability to multi-task and work outdoors in various weather conditions.

Responsibilities

• Assist in the transport and storage of guest luggage and packages.
• Maintain a clean and professional appearance while providing guest services.

Skills

Customer Service Skills

Multi-tasking

Ability to Lift 50 lbs

Driving Skills (Manual & Automatic)

Education

Valid Driver's License

Job description

Location

THE MODERN HOME OF AMERICAN GOLF

Discover The Modern Home of Golf at our Frisco resort & spa.

At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you’re planning your next golf trip or a once-in-a-lifetime family vacation, you’ll always remember your stay at Omni PGA Frisco Resort & Spa.

Job Description

Omni PGA Frisco Resort is seeking an outgoing Bell (Luggage) Attendant to join our team. Omni Frisco PGA Resort will provide north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.

This team member will provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

Responsibilities

1. To assist in the transport and storage of guest luggage.
2. To assist with guest packages.
3. Transport to guest room.
4. Transport to guest meeting area; Omni meeting rooms.
5. To properly log all trips originating from the Bell Stand.
6. Responsible for a clean and professional appearance of uniform.
7. Knowledgeable about all resort amenities and surrounding area.
8. To be conversant with all resort promotional programs (guest related).

Qualifications

1. Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests.
2. Excellent grooming and body language to represent the brand.
3. Ability to multi-task.
4. Ability to work outdoors in all weather conditions.
5. Ability to lift 50 lbs frequently and work on feet entire shift.
6. Must be able to drive manual and automatic transmission.
7. Must have a valid driver’s license.
8. Must have an excellent driving record (less than 2 moving violations in the last two years).
9. Must be flexible to work all shifts including on holidays and weekends.
10. Must be able to stand/walk for duration of shift.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].

Job Locations: US-TX-Frisco

Posted Date: 3 days ago (4/11/2025 12:30 PM)

Requisition ID: 2025-121954

# of Openings: 1

Category: Front Office Operations