Bell Captain

Davidson Hospitality Group; Miami Beach (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a luxury resort as a Bell Captain in Miami Beach, where you'll lead a team to provide outstanding guest service. This role involves managing bell service operations and ensuring a warm welcome for guests, contributing significantly to their overall experience. Ideal candidates will have leadership skills and a passion for hospitality.

Benefits

Multiple tiers of medical coverage

Dental & vision insurance

Paid time off

401K match

Qualifications

• Fluent in reading, writing, and speaking English.
• One year of Guest Services/Bell experience preferred.
• Less than three moving violations in the past three years.

Responsibilities

• Lead and motivate a team of bellpersons.
• Greet and assist guests upon arrival and departure.
• Manage luggage handling and guest requests.

Skills

Effective communication

Leadership

Customer service

Job description

Property Description

Eden Roc Miami Beach, an iconic oceanfront resort in Miami Beach, Florida, seeks talented individuals to join our team. Work at a legendary property offering luxury, style, and unparalleled service. Positions available include front desk, housekeeping, food and beverage, spa, and more, with ample opportunities for career growth. Our resort features breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting work environment. Join us to provide exceptional guest service, work collaboratively, and be part of a renowned hospitality brand. Help create unforgettable experiences for our guests and become a valued team member at Eden Roc Miami Beach.

Overview

Are you passionate about hospitality and delivering exceptional service? Join us as a Bell Captain to lead a team of bellpersons, setting standards for service and attention to detail. Use your energy, enthusiasm, and leadership skills to ensure guests receive a warm welcome, efficient assistance, and personalized care. If you have a passion for hospitality, excellent communication skills, and the ability to anticipate guest needs, apply now to play a key role in shaping memorable guest experiences.

Responsibilities:

• Lead and motivate a team of bellpersons, fostering a culture of exceptional service.
• Greet and assist guests upon arrival and departure, providing personalized service.
• Manage luggage handling, transportation, and guest requests efficiently.
• Maintain knowledge of hotel facilities, services, and local attractions.
• Ensure smooth handling of luggage, packages, and guest belongings.
• Offer recommendations and assistance to enhance guest stays.
• Coordinate with other departments to ensure a seamless guest experience.
• Uphold cleanliness, safety, and guest satisfaction standards.

Join our team as a Bell Captain to showcase your leadership and hospitality skills in a dynamic environment. Your dedication to guest satisfaction will contribute to our hotel's success and leave a lasting impression on guests.

Qualifications

• Less than three moving violations in the past three years
• No DUI convictions
• Current driver’s license if applicable
• Fluent in reading, writing, and speaking English
• Effective communication skills with the public and staff
• Familiarity with local area and attractions
• One year of Guest Services/Bell experience preferred
• Valid CDL license if applicable

Benefits

Davidson Hospitality Group, an award-winning hospitality management company, oversees hotels, restaurants, and entertainment venues across the US. Partnering with brands like Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a personal service approach combined with extensive experience. Our benefits include:

• Multiple tiers of medical coverage
• Dental & vision insurance
• 24/7 Teledoc service
• Free medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off
• 401K match

Working at Davidson is more than a job; it's a calling. Be part of redefining quality hospitality. We are an equal opportunity employer, and participation in drug testing and background checks is required. We also participate in E-Verify.

Salary Range

Starting from USD $0.00 per hour.