Bell Captain

Jekyll Club; Georgia; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

401k with company match

Complimentary meals

Paid time off and holidays

Free parking pass

Discounts at Noble House Hotels & Res"

Career growth opportunities

On-Demand Pay

Job summary

Jekyll Island Club Resort is seeking an experienced Bell Captain to oversee daily bell services, luggage handling, and valet operations while ensuring exceptional guest experiences from arrival through departure.

The role requires strong leadership, organizational and communication skills, with the ability to manage daily operations, support team members, and collaborate with the Front Office to uphold luxury service standards on Jekyll Island.

Qualifications

• Patient, empathetic and guest-focused demeanor.
• Strong leadership and clear communication skills.
• Ability to supervise bell staff and coordinate luggage handling.
• Capable of lifting up to 50 lbs and maintaining safety.
• Flexible schedule to meet resort needs.

Responsibilities

• Oversee bell staff and guest transportation operations.
• Coordinate arrivals, departures and valet parking services.
• Maintain luxury service standards and guest satisfaction.
• Collaborate with Front Office and other departments to ensure seamless guest experiences.

Skills

Patience

Empathy

Leadership

Guest service orientation

Job description

Join Our Team and Enjoy:

• - FREE Jekyll Island Annual Parking Pass
• - FREE Team Member Meals

The RESORT:

Experience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newest properties in the Noble House Hotels & Resorts collection. Truly an icon with so many stories to tell. Along with accommodations at the two resorts, and the Cottages, there are 5 F&B outlets, extensive in-door and outdoor event venues, and comprehensive recreational activities on the island. Come and be a part of the excitement and spend every day in sunny paradise with beautiful views!

The JOB

Jekyll Island Club Resort is seeking an experienced and professional Bell Captain to oversee daily bell services and ensure exceptional guest experiences from arrival through departure.

The Bell Captain is responsible for coordinating and supervising bell staff, managing luggage handling and delivery, overseeing valet parking operations, and ensuring efficient guest transportation and assistance services. This position serves as a key point of contact for arriving and departing guests while maintaining the resort's luxury hospitality and service standards.

The ideal candidate will demonstrate strong leadership, organizational, and communication skills, with the ability to manage daily operations, support team members, resolve guest concerns, and collaborate effectively with the Front Office team. A commitment to professionalism, operational efficiency, and exceptional guest service is essential for success in this role.

The BENEFITS:

In return, you are rewarded with a competitive compensation package, including:

• Competitive pay
• Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too!
• 401k plan with employer matching after 1 year
• Complimentary meals
• Paid time off and holidays
• Free Jekyll Island annual parking pass
• Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
• Career growth opportunities
• On-Demand Pay - Your Pay before Payday

Our CULTURE

The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.

Our VALUES

A primary focus for Noble House is to impart our core values to each and every team member. These include:

- Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help.

Requirements

To be successful in this position, we're looking for an amazing people connector who thrives on creating experiences. This role requires skills such as patience, empathy, a desire to take care of others and ability to have FUN.

Additional requirements include:

• Valid U.S. driver’s license with clean driving record
• Fluency in English
• Provide legible communication and directions.
• Ability to consistently lift, pull and push a moderate weight of 50 lbs.
• Flexible schedule preferred

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.