Bell Attendant: Warm Guest Service & Luggage Help

Davidson Hospitality Group; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Davidson Hospitality Group is looking for a guest services/bell associate to greet guests, assist with luggage, and provide information on hotel amenities and local attractions. You will escort guests to rooms, deliver messages, and coordinate transportation while maintaining a welcoming lobby area.

Prior bell/guest services experience and CDL where applicable are preferred. Excellent English communication and a friendly, proactive attitude are essential to ensure memorable stays for guests

Qualifications

• One year prior Guest Services/Bell experience preferred.
• Valid CDL license where applicable.
• Familiarity with local area and attractions.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, ensuring prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms, explaining the features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests' needs to ensure a memorable stay.

Skills

Guest services

Communication

English fluency

Education

CDL license (where applicable)

Job description

Davidson Hospitality Group is looking for a guest services/bell associate to greet guests, assist with luggage, and provide information on hotel amenities and local attractions. You will escort guests to rooms, deliver messages, and coordinate transportation while maintaining a welcoming lobby area.

Prior bell/guest services experience and CDL where applicable are preferred. Excellent English communication and a friendly, proactive attitude are essential to ensure memorable stays for guests