Bell Attendant (Part-Time)

CIVANA Wellness Resort & Spa; Northern (KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Wellness class access

Referral bonus

Health insurance starting after hire

Resort rates and discounts

401K Matching

Job summary

CIVANA Wellness Resort & Spa in Carefree, AZ, is seeking a part-time Bell Attendant to welcome guests, assist with luggage, and provide lobby services. You will greet arrivals, help with parking and deliveries, and support front desk colleagues to ensure a smooth guest experience.

Ideal candidates have 2+ years in bellman/valet roles, enjoy high-end hospitality, and can lift luggage and stand for long periods.

Qualifications

• High school diploma or GED required.
• 2+ years of Bellman/Valet experience preferred.
• Luxury hospitality experience is a plus.
• Ability to lift 50–75 pounds and stand for extended periods.

Responsibilities

• Greet guests in a friendly manner and offer assistance with luggage.
• Provide Lobby door coverage.
• Park and retrieve guest cars in a safe and courteous manner.
• Baggage handling, delivery, pick up and storage.
• Offer room escorts and resort tours to arriving guests.
• Communicate with other departments professionally.
• Be aware of local attractions and restaurants and make recommendations.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

Clean driver’s license

Lifting luggage

Computers basics

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bell Attendant (Part-Time)

Part Time CIVANA Wellness Resort & Spa, Carefree, AZ, US

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.

ACCOLADES

• 2026 Newsweek’s World’s Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World’s Best Award - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2025, 2024, 2023 TripAdvisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World
• AAA Inspector’s Best of Housekeeping Award

WHY YOU’LL LOVE WORKING AT CIVANA

• Complimentary access to wellness classes & programming
• Team member referral bonus
• Affordable health insurance starting the 1st of the month following hire date
• Generous Team Member & Friends & Family Resort rates and discounts
• 401K Matching

IDEAL CANDIDATE

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with an open mind, exceptional interpersonal skills, and attention to detail.

SUMMARY

Responsibilities include assisting guests with luggage, meeting and greeting guests upon arrival and departure, provide assistance to front desk staff, as well as, providing lobby doors coverage. Greeting arriving guests and retrieving their luggage and assisting with parking and retrieving guest cars. Delivering rooms drops, amenities and any other guest or group requests.

ESSENTIAL FUNCTIONS

• Greet guests in a friendly manner and offer assistance with luggage
• Provide Lobby door coverage
• Park and retrieve guest cars in a safe and courteous manner
• Baggage handling, delivery, pick up and storage
• Offer room escorts and resort tours to arriving guests
• Communicate with other departments in a friendly and professional manner
• Be aware of local attractions and restaurants and make recommendations to guests
• Accurately communicate with other shifts regarding issues arising from day-to-day operations
• Deliver room drops, Amenities, Ice and any other guest requests or group items
• Signing in and out of complimentary guest bikes and basic maintenance on bikes
• Keeping front drive, bell area, bell carts and lobby entrance clean and presentable
• Maintain a positive attitude and take initiative
• Assist with the training and coaching of new hires
• Assist to maintain lobby and patio furniture, cushions, pillows, and décor
• Attend and embrace CIVANA training and development courses
• Maintain the distinct CIVANA aesthetic, appearance, atmosphere and culture
• 2+ years of Bellman and/or Valet experience (or comparable role)
• Luxury Experience preferred
• Basic proficiency in working with computers
• Must have reliable transportation
• Available to work a flexible schedule, including weekends and holidays
• Monitor and refresh lobby water station as needed
• Other duties as required

QUALIFICATIONS

• Strong verbal and written communication skills
• True desire to satisfy the needs of others in a fast-paced environment
• Ability to interact with all guests, internal and external, effectively with tact and diplomacy
• Strong follow through skills
• Ability to handle multiple tasks at once
• Clean driver's license with a least two years driving experience on a full license.
• Ability to lift heavy luggage and stand/walk for an extended period of time

EDUCATION

• High school degree or GED equivalent

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Ability to lift, carry, push, and/or pull up to 50–75 pounds regularly (guest luggage, equipment)
• Ability to push and maneuver loaded luggage carts (100+ pounds)
• Ability to bend, stoop, kneel, twist, and reach as needed
• Ability to walk long distances across the property, including stairs and uneven surfaces
• Ability to work outdoors in varying weather conditions, including heat and sun exposure
• Ability to load/unload guest luggage and move quickly to respond to guest needs