Bell Attendant | Knob Hill Inn

Columbia Hospitality; Ketchum (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid daily pay

Paid Time off

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401K

HSA/FSA plans

Employee assistance program

Referral bonus

Discounted lodging, dining, spa, golf,

Discounted travel

Columbia Cares volunteer opportunities

Learning platform

Third party perks

Job summary

Columbia Hospitality’s Knob Hill Inn Sun Valley is seeking a Bell Attendant to provide professional guest assistance at arrival and departure. You will handle luggage, escort guests, deliver items, and keep lobby and storage areas tidy while supporting front desk operations.

Main responsibilities include greeting guests, guiding them to rooms, and sharing information about hotel services and local attractions, with a strong emphasis on guest satisfaction and teamwork.

Qualifications

• Previous customer service or hospitality experience preferred.
• Ability to communicate clearly in English, both verbally and in writing.
• Must possess a valid driver's license and maintain an acceptable driving record.
• Strong interpersonal skills and a professional appearance.
• Must be reliable, courteous, and able to work in a team environment.
• Must be able to work in varying indoor/outdoor conditions and temperatures.

Responsibilities

• Greets guests upon arrival and departure with genuine hospitality.
• Assists with luggage handling, storage, and delivery to guest rooms.
• Provides information about hotel services, amenities, and local attractions.
• Escorts guests to rooms and explains features as needed.
• Coordinates with Front Desk and Valet teams for smooth guest arrivals and departures.
• Responds promptly to guest requests and delivers items such as packages or amenities.
• Maintains cleanliness and organization of bell stand, lobby, and storage areas.

Skills

Customer service

Interpersonal skills

English communication

Teamwork

Professional appearance

Reliability

Job description

The Bell Attendant provides professional assistance to guests during arrival and departure, ensuring a smooth and welcoming experience. This position is responsible for handling luggage, escorting guests, delivering items, and maintaining the cleanliness and organization of lobby and storage areas. The Bell Attendant supports the front office team by offering courteous and efficient service that enhances the overall guest experience.

The Perks

• Eligibility of perks is dependent upon job status
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you

People never forget how you made them feel. Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like

Your Impact

• Greets guests upon arrival and departure with genuine hospitality
• Assists with luggage handling, storage, and delivery to guest rooms
• Provides information about hotel services, amenities, and local attractions
• Escorts guests to rooms and explains features as needed
• Coordinates with Front Desk and Valet teams for smooth guest arrivals and departures
• Responds promptly to guest requests and delivers items such as packages or amenities
• Maintains cleanliness and organization of bell stand, lobby, and storage areas
• Follows safety and security procedures when handling guest property
• Operate hotel vehicles, including shuttles, golf carts, or guest cars, to assist with guest transportation and luggage delivery as needed.
• Previous customer service or hospitality experience strongly preferred
• Ability to communicate clearly in English, both verbally and in writing
• Must possess a valid driver's license and maintain an acceptable driving record
• Strong interpersonal skills and a professional appearance
• Must be reliable, courteous, and able to work in a team environment
• Must be able to work in a variety of conditions and varying temperatures as this role frequently floats from indoors/outdoors.

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work

Experience warm and inviting European charm at the Knob Hill Inn Sun Valley. Whether you're looking to discover a memorable winter wonderland at America's first destination ski resort, or experience summer fun in the majestic mountains, Knob Hill Inn is your hotel of choice for the perfect retreat. Within walking distance to downtown Ketchum and close to all the amenities Sun Valley resort has to offer, the Inn is located in a peaceful setting with stunning views of world-famous Bald Mountain, the majestic Smokey and Boulder Mountain ranges. And dining in The Grill at Knob Hill is a favorite for both guests and locals during any season.

The Inn's 29 guestrooms and suites offer a variety of options, most of which are generously sized and feature a marble tiled, five-fixture bathroom with an oversized tub, radiant floor heating, wet bar, dressing area, and balconies to enjoy the spectacular Sun Valley views.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.