Bell Attendant Experience Curator

Coury Hospitality; Sunnyvale, Northern (CA, KY); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Coury Hospitality is seeking a Bell Attendant for the TETRA Hotel, Autograph Collection in Sunnyvale, California. Welcome guests, assist with luggage, and provide clear information about hotel amenities to ensure a refined arrival experience.

As a frontline ambassador for our luxury brand, you will collaborate with the front office, maintain a polished appearance, and respond promptly to guest requests. Prior hospitality or customer service experience is preferred, and you will help create

Qualifications

• Be the first and lasting impression for discerning travelers.
• Represent a luxury brand celebrated for style, sophistication, and innovation.
• Serve as a local expert and service ambassador for a one-of-a-kind hotel experience.
• Thrive in an environment that values teamwork, respect, and hospitality excellence.
• Prior experience in customer service or hospitality preferred.

Responsibilities

• Welcome guests warmly upon arrival, offering professional and engaging assistance.
• Handle luggage with care and efficiency, both during check-in and check-out.
• Provide clear, knowledgeable guidance about hotel amenities and local attractions.
• Deliver items, messages, and amenities to guest rooms with discretion and speed.
• Support the front office team by anticipating guest needs and ensuring seamless arrivals and departures.
• Maintain a polished, professional appearance and demeanor at all times.
• Respond promptly and courteously to guest requests and service opportunities.

Job description

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Bell Attendant.

Bell Attendant – TETRA Hotel, Autograph Collection (Sunnyvale, CA)

Luxury Hospitality | Coury Hospitality

Be the First Impression of Exceptional Service. Elevate Every Arrival.

At Coury Hospitality, we specialize in curating transformative guest experiences rooted in authenticity, elegance, and attention to detail. At TETRA Hotel, an Autograph Collection property and the only AAA Four Diamond Marriott in Silicon Valley, we create moments of effortless luxury for our guests from the instant they arrive. Now, we’re seeking a poised, proactive Bell Attendant to be the welcoming presence at the heart of our guest journey.

Why This Role Matters

• Be the first and lasting impression for discerning travelers.
• Represent a luxury brand celebrated for style, sophistication, and innovation.
• Serve as a local expert and service ambassador for a one-of-a-kind hotel experience.
• Thrive in an environment that values teamwork, respect, and hospitality excellence.

What You’ll Do

• Welcome guests warmly upon arrival, offering professional and engaging assistance.
• Handle luggage with care and efficiency, both during check-in and check-out.
• Provide clear, knowledgeable guidance about hotel amenities and local attractions.
• Deliver items, messages, and amenities to guest rooms with discretion and speed.
• Support the front office team by anticipating guest needs and ensuring seamless arrivals and departures.
• Maintain a polished, professional appearance and demeanor at all times.
• Respond promptly and courteously to guest requests and service opportunities.

What Sets You Apart

• A passion for providing elevated, intuitive service in a high-touch setting.
• Excellent interpersonal and communication skills with a warm, professional demeanor.
• Ability to move swiftly and gracefully in a fast-paced luxury environment.
• A collaborative spirit, strong work ethic, and attention to detail.
• Prior experience in customer service or hospitality preferred.

Why You Belong at TETRA

At TETRA Hotel, we curate more than stays—we craft sanctuary and surprise. As a Bell Attendant, you don’t just carry bags—you carry the tone of our entire guest experience. If you’re someone who takes pride in the details and understands the power of first impressions, we want you on our team.

Here’s the Core of Coury Hospitality:

We have a place for you on our team if your passion is to createUNMATCHED COMMITMENTS.

What else do YOU need to know…

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.