Bell Attendant Experience Curator

Coury Hospitality; California (MO); On-site; USD 24,796 - 30,307; Full time

Job summary

Coury Hospitality in Sunnyvale, CA seeks a poised Bell Attendant to be the welcoming presence at the heart of guest journeys. You will greet guests, assist with luggage, and convey information about hotel amenities and local attractions, delivering items to rooms with discretion and speed.

Join a luxury, high-touch environment where teamwork, professionalism, and an exceptional first impression matter. Prior hospitality experience is preferred, and you will represent the TETRA Hotel, Autograph

Qualifications

• A passion for providing elevated, intuitive service in a high-touch setting.
• Excellent interpersonal and communication skills with a warm, professional demeanor.
• Ability to move swiftly and gracefully in a fast-paced luxury environment.
• A collaborative spirit, strong work ethic, and attention to detail.
• Prior experience in customer service or hospitality preferred.

Responsibilities

• Welcome guests warmly upon arrival, offering professional and engaging assistance.
• Handle luggage with care and efficiency, both during check-in and check-out.
• Provide clear, knowledgeable guidance about hotel amenities and local attractions.
• Deliver items, messages, and amenities to guest rooms with discretion and speed.
• Support the front office team by anticipating guest needs and ensuring seamless arrivals and departures.
• Maintain a polished, professional appearance and demeanor at all times.
• Respond promptly and courteously to guest requests and service opportunities.

Skills

Customer service

Hospitality

Communication

Job description

Why Work at TETRA Hotel? TETRA Hotel, Autograph Collection in Sunnyvale blends minimalist design with Silicon Valley energy. With 186 serene rooms and suites, a landscaped pool deck bridging sister hotels, on-site dining (Adrestia, Nokori, CoffeeManufactory), a 24‑hour fitness center with Peloton bikes, and 9,000sqft of smart event space, it’s a stylish, purposeful workplace where hospitality meets innovation.

About Us At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Bell Attendant – TETRA Hotel, Autograph Collection (Sunnyvale, CA)

Be the First Impression of Exceptional Service. Elevate Every Arrival. At Coury Hospitality, we specialize in curating transformative guest experiences rooted in authenticity, elegance, and attention to detail. At TETRA Hotel, an Autograph Collection property and the only AAA Four Diamond Marriott in Silicon Valley, we create moments of effortless luxury for our guests from the instant they arrive. Now, we’re seeking a poised, proactive Bell Attendant to be the welcoming presence at the heart of our guest journey.

Why This Role Matters

• Be the first and lasting impression for discerning travelers.
• Represent a luxury brand celebrated for style, sophistication, and innovation.
• Serve as a local expert and service ambassador for a one-of-a-kind hotel experience.
• Thrive in an environment that values teamwork, respect, and hospitality excellence.

What You’ll Do

• Welcome guests warmly upon arrival, offering professional and engaging assistance.
• Handle luggage with care and efficiency, both during check-in and check-out.
• Provide clear, knowledgeable guidance about hotel amenities and local attractions.
• Deliver items, messages, and amenities to guest rooms with discretion and speed.
• Support the front office team by anticipating guest needs and ensuring seamless arrivals and departures.
• Maintain a polished, professional appearance and demeanor at all times.
• Respond promptly and courteously to guest requests and service opportunities.

What Sets You Apart

• A passion for providing elevated, intuitive service in a high-touch setting.
• Excellent interpersonal and communication skills with a warm, professional demeanor.
• Ability to move swiftly and gracefully in a fast-paced luxury environment.
• A collaborative spirit, strong work ethic, and attention to detail.
• Prior experience in customer service or hospitality preferred.

Why You Belong at TETRA

At TETRA Hotel, we curate more than stays—we craft sanctuary and surprise. As a Bell Attendant, you don’t just carry bags—you carry the tone of our entire guest experience. If you’re someone who takes pride in the details and understands the power of first impressions, we want you on our team.

Join us and help define what exceptional means in Silicon Valley.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above.