Bell Attendant

Four Seasons Hotel and Resorts Gruppe; Philadelphia (Philadelphia County); On-site; USD 25,000 - 35,000; Full time

Job summary

The Four Seasons Hotel Philadelphia seeks a Bell Attendant to enhance our guest services team. In this role, you'll assist with luggage, manage deliveries, and provide outstanding service to guests and hotel packages, all while being part of a prestigious luxury brand. The position requires a strong work ethic and a passion for customer service.

Benefits

Complimentary room night stays at Four Seasons worldwide

Employee meals prepared by culinary team

Dry cleaning and alteration of employee uniforms

Medical, Dental, and Vision coverage

Parking and Septa access

City Fitness membership

PTO and Nine (9) Paid Holidays

401k participation with a company matching program

100% Company-Paid Parental Leave

Growth Opportunities

Qualifications

• Passion for service and integrity.
• Strong attention to detail.
• Excellent interpersonal and communication skills.
• Strong customer service skills.
• Work authorization in the United States.

Responsibilities

• Assist guests with luggage during arrival and departure.
• Make necessary deliveries to guest rooms.
• Transport guest and hotel packages.

Skills

Attention to detail

Interpersonal skills

Communication skills

Customer service skills

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the role:

The Four Seasons Hotel Philadelphia is seeking a Bell Attendant to join our Guest Services team. Our bell attendant’s assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.

What you bring:

The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.

Qualifications include:

• Strong attention to detail
• Excellent interpersonal skills and communication skills
• Strong customer service skills
• Work authorization in the United States

What we offer:

COMPLIMENTARY

• Room night stays at Four Seasons worldwide
• Employee meals prepared by our culinary team
• Dry cleaning and alteration of employee uniforms

DISCOUNTED

• Medical, Dental, and Vision coverage
• Parking and Septa access
• City Fitness membership

ADDITIONAL

• PTO and Nine (9) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth Opportunities with Four Seasons

Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our bell attendants to be flexible in working mornings, evenings, weekends and holidays.

Want to know more about working for Four Seasons? Visit us at:

You Tube: http://bit.ly/WeAreFS

Facebook: http://bit.ly/WeAreFS_FB

LinkedIn: http://bit.ly/WeAreFS_LI

Twitter: http://bit.ly/WeAreFS_TW
Instagram: http://bit.ly/WeAreFS_IG

See what our employees are saying at: #FSEmployee

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf