Bell Attendant

Four Seasons Hotel and Residences New Orleans; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

401k match

Discounted stays

Paid time off

Employee meals

Uniforms

Parking discount

Job summary

Four Seasons Hotel and Residences New Orleans is seeking a Bell Attendant to create exceptional first and last impressions for guests. You will assist with luggage, escort guests to rooms, and support guest services with energy and hospitality.

This full-time role requires attention to detail, the ability to multi-task, and a willingness to work evenings, weekends, and holidays. Prior hotel experience and US work authorization are preferred.

Qualifications

• High level of attention to detail.
• Ability to work quickly and multitask.
• Previous hotel experience preferred.
• Work authorization in the United States.

Responsibilities

• Assist guests with luggage on arrival and departure, and transport packages.
• Greet guests, escort to rooms, and handle luggage during check-in/out.
• Maintain records of luggage deliveries and pickups.
• Respond to guest inquiries and provide information on hotel services and local directions.

Skills

Attention to detail

Multitasking

Guest service experience

US work authorization

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th‑floor observation deck boasting NOLA’s best views.

About The Role

Four Seasons Hotel and Residences New Orleans is seeking candidates join our Guest Services team as a Bell attendant. As a Bell Attendant, you play an integral role in creating exceptional first and last impressions for our guests. You bring energy, professionalism, and a genuine passion for hospitality, ensuring every interaction reflects the world‑class service for which Four Seasons is known. Success in this role comes from a commitment to personalized guest care and a collaborative spirit, recognizing that unforgettable experiences are achieved when we work together, value each other's contributions, and support one another as a team.

What You’ll Do

• You assist guests with luggage upon arrival and departure, complete deliveries and pickups from guest rooms, and transport guest and hotel packages as needed.
• You warmly greet guests and escort them to their rooms, deliver luggage during check‑in, and retrieve luggage upon departure, ensuring it is transported to storage or the Front Drive.
• You maintain accurate records of all luggage deliveries and pickups.
• You create exceptional guest experiences by handling every interaction with professionalism and genuine hospitality, accommodating special requests whenever possible. You also respond to guest inquiries and provide information regarding hotel services, operating hours, key personnel, property events, and local directions, while resolving concerns promptly and effectively.

What You Bring

• High level of attention to detail
• Ability to work quickly and multi‑task
• Previous experience within a hotel is preferred
• Work authorization in the United States

What To Expect

• A flexible full‑time schedule, working approximately 40 hours per week, including evenings, weekends, holidays, and special events based on business needs.
• A dynamic, guest‑focused environment where you will engage with guests and collaborate with team members to create memorable and personalized experiences.
• An active, fast‑paced setting that requires continuous movement and standing throughout your shift while supporting operations across the hotel.
• A hands‑on role with variety each day, requiring the ability to lift, push, and pull luggage and equipment, and comfortably work both indoors and outdoors in varying weather conditions.

What We Offer

• A Rewarding Work Culture, with mentoring, training and development opportunities
• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel
• And much more!

Want to know more about working for Four Seasons? Visit us at:

Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/

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See what our employees are saying at: #FSEmployee

Four Seasons is an Equal Opportunity, Affluent Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal