Bell Attendant

SP+; Jacksonville (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

SP+, a Metropolis company, is seeking a Bell Attendant for a part-time role at our Jacksonville location. You will escort guests, handle luggage, and ensure a friendly, safe, and seamless arrival and departure experience.

Be punctual, present a professional uniform, and assist guests with inquiries about hotel services and local area. Training is provided; prior guest-service experience a plus. This position supports the Parking Operations team and requires varied shifts including weekends.

Qualifications

• Experience in customer service or guest-facing roles preferred.
• Ability to read and follow instructions and guidance.
• Punctuality and neat personal appearance required.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Escort guests to accommodations and assist with luggage.
• Read luggage tags, issue claim tickets, and detach portions for guests.
• Maintain a neat, professional appearance in uniform.
• Answer guest questions about hotel services and local area.
• Flag guest feedback to management as needed.
• Be punctual for every scheduled shift.
• Assist supervisors with additional duties as assigned.

Skills

Customer service

Luggage handling

Communication

Professional demeanor

Time management

Education

Less than high school education or up to one month related experience

Job description

Bell Attendant

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Basic Function: In this role, you will be expected to provide exceptional service to hotel guests. You will be responsible for escorting arriving and departing guests in a friendly and courteous manner to and from their accommodations, as well as transporting and handling luggage. You will be expected to maintain the highest level of customer service and use extreme care when handling guest belongings.

Responsibilities include but are not limited to the following:

• Read and match luggage tags, write claim tickets and detach portion to give to guest
• Escort customers to accommodations, visually inspect room and acquaint guests with their rooms and their room features
• Organize and store luggage as necessary in a designated area
• Respond to guest inquiries and requests accurately and in a timely, friendly and efficient manner as it relates to all the hotel services and the local area around the hotel
• Ensure management/leadership is made aware of any relevant feedback from guests and/or other department
• Be on time for every scheduled work day
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
• Assist Supervisors and Managers with additional duties, as assigned

Qualifications

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: Less than high school education or up to one month related experience or training or equivalent combination of education and experience.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state‑issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Language skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, supervisors and other employees of the organization.

Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other skills and abilities: Ability to use clock (standard/military time). Ability to maintain a pleasant and professional demeanor when interacting with guests. Ability to effectively respond to customer problems or complaints.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail]. We are here to assist you.

Location

Requisition ID: 2026-59754

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location

Location Name: 74698 - (M) SOUTHBANK HOTEL

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2

Address 2: 1515 PRUDENTIAL DR

City: JACKSONVILLE

State/Province: FL

Postal Code: 32207-8133

JobLocation_Header: JACKSONVILLE FL United States

Position Type: Part‑Time

Category: Parking Operations