Bell Attendant

Hyatt; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free hotel nights

Employee discounts

Health, dental, vision coverage after

Uniform provided

Bus pass

Parking discounts

Employee recognition events

Job summary

Hyatt Regency Columbus is seeking a Bell Attendant to assist guests with luggage, provide room and hotel information, and support the Front Office and Valet teams. You’ll be on the move in a fast-paced downtown setting, greeting guests warmly and ensuring they feel welcome.

Ideal candidates are guest-service oriented with strong communication skills, able to stand long hours and lift up to 30 lbs, and flexible for evenings, weekends, and holidays.

Qualifications

• Must be able to stand for long periods.
• Capable of lifting and carrying up to 30 lbs.
• Refined verbal communication and guest interaction.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Escort guests with luggage to and from rooms across floors.
• Provide information on room features and hotel amenities.
• Maintain constant communication with Front Office and Valet teams.
• Offer local area recommendations and hospitality guidance.

Skills

Guest service

Verbal communication

Mobility & stamina

Friendly demeanor

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space.We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.

Are you ready?

Because we are looking for aBell Attendant!

What does the ROLE entail?

Responsible for constant communication with the Front Office and Valet teams to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently

Strong guest service orientation in order to ensure high guest expectations

Ensure that guests are comfortable with accommodations and are familiar with room offerings and features

Fast-paced environment that requires moderate amounts of walking, continuous standing and lifting a moderate amount of weight

Highly visible role gives the opportunity for casual conversation and hotel or local recommendations

Your EXPERIENCE:

A true desire to satisfy the needs of others in a fast-paced environment

Refined verbal communication skills

Capable of standing for long periods of time

Ability to tolerate moderate amounts of walking and ability to lift, push, pull up to 30lbs of weight

Unafraid of engaging in conversation with guests

Takes pride in a job well done

Must be able to work a flexible schedule, including, evenings, weekends and holidays

A fun and energized person

Committed to delivering a high level of customer service

What’s in it for YOU?

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets
• Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Uniform provided and laundry is taken care of in house
• Connect with thousands of National and Local Partners for Various Discounts
• Free COTA Bus Pass
• Discounted monthly parking passes for Downtown parking
• Family Events and Recognition Celebrations

Our purpose is tocare for people so they can be their best– and we believe wellbeing is the ultimate realization of our purpose

• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge, as well as hotel gym access
• Social & Community Activities; Team building outings, Sports/wellbeing activities
• Health, Dental, Vision Insurance eligibility after 30 days of employment

Development:

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction.

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of on-property and online training opportunities though-out the year.
• Education assistance of up to $1,000 per year toward personal growth and development

Qualifications

Your MINDSET:

• A team player with a good portion of personality
• Enthusiasm and a hands-on mentality
• A true representative of the company to customers, employees, and the public
• A team player with a hands-on mentality and a love for hospitality
• A true support for our customers

AreWEwhatYOUare looking for?

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