Bell and Valet Attendant

Rivers Casino; Pittsburgh (Allegheny County); On-site; USD 28,000 - 42,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Valet Attendant to join their dynamic team. In this role, you will be the first point of contact for guests, ensuring they receive exceptional service from arrival to departure. Your responsibilities will include parking vehicles, assisting with luggage, and providing guests with information about local attractions. The ideal candidate will have excellent communication skills, a valid driver’s license, and a passion for delivering outstanding service. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect opportunity for you to shine in a vibrant setting.

Qualifications

• Valid Driver's License required, minimum age of 21.
• Prior experience in luxury property guest service preferred.

Responsibilities

• Park guest vehicles and maintain a clean valet area.
• Assist guests with luggage and provide information on amenities.

Skills

Excellent verbal and written communication skills

Strong interpersonal skills

Ability to drive manual transmission vehicles

Flexibility to work varying shifts

Education

High School diploma or equivalent

Tools

Pennsylvania Gaming License

Job description

Job Title: Bell and Valet Attendant - Rivers Casino Pittsburgh

Position Summary: Join our team at Rivers Casino Pittsburgh as a Valet Attendant, where you will play a vital role in ensuring an exceptional experience for our guests from the moment they arrive until they depart. As a representative of The Landing Hotel and Rivers Casino Pittsburgh, you'll uphold our commitment to impeccable service standards and create lasting positive impressions for every guest.

Essential Job Functions:

• Follow parking procedures to park guest vehicles and maintain a clean and orderly valet area and hotel entrance.
• Perform vehicle inspections, hang coats, and tag luggage for guests, ensuring their needs are met promptly and professionally.
• Open doors, unload/load luggage, and assist guests.
• Uphold strict confidentiality of sensitive information shared by Rivers Casino Pittsburgh and its guests.
• Present a friendly demeanor and positive body language to warmly welcome and assist guests.
• Provide information on property amenities, local attractions, and facilitate transportation arrangements for guests.
• Safely transport luggage to designated areas and provide assistance with storage and retrieval.

Qualifications (Knowledge, Skills, and Abilities):

• High School diploma or equivalent education preferred.
• Valid Driver's License and minimum age of 21 years required.
• Prior experience in luxury property guest service, front door, or bell service preferred.
• Excellent verbal and written communication skills in English.
• Ability to drive manual transmission vehicles.
• Strong interpersonal skills and a commitment to teamwork.
• Flexibility to work varying shifts, including holidays and weekends.

Certifications:

• Must be able to obtain a Pennsylvania Gaming License at the non-gaming level. Rivers Casino will assist in the application process and pays the fee associated with this license.

Physical Requirements:

• Constant standing, walking, and reaching, with occasional movements at shoulder level, as well as frequent squatting, kneeling, and bending.
• Ability to drive vehicles and to see well enough to drive in parking garage.
• Ability to walk, jog, and climb stairs.
• Demonstrate the capability to lift or carry up to 50 pounds, as well as push/pull items of similar weight.

The above duties and responsibilities are representative. Full job descriptions are available upon hire.